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Bertta Warranties and Customer Services Reviews

Discussion in 'Handguns: Autoloaders' started by Airbrush Artist, Mar 22, 2013.

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  1. Airbrush Artist

    Airbrush Artist member

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    Location:
    Kettering,Ohio
    Last Check on where I'll spend my Money. I reviewed Everything elses but these 2 Factors ...Thoughts on the Warranty and Customer Service for their Firearms.Thank You
     
  2. HKGuns

    HKGuns Member

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    I own Beretta shotguns nearly exclusively and have only had positive experiences with their CS. The best news is you are unlikely to need to use it.
     
  3. VA27

    VA27 Member

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    Several years ago I picked up a used 92. Took it home and was dry-firing when the trigger spring broke! I called CS and they dropped a new trigger spring in the mail that day, no charge! 4 days later I was at the range shooting it. Hard to beat that.
     
  4. bannockburn

    bannockburn Member

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    I had to send them my Neos when they had their firing pin recall. Very helpful and informative about the whole procedure and I had it back in less time than they quoted me.
     
  5. HKGuns

    HKGuns Member

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    Just don't let your BIL spin it around his finger. :)
     
  6. JDGray

    JDGray Member

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    I inquired about getting the front nightsight vial replaced in my 92FS, they said glow in the dark paint!! Not sure if it was a joke, but not to professional if you ask me;)
     
  7. SpentCasing

    SpentCasing Member

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    Beretta sent me out a grip screw that I broke no questions asked. Not a big deal but I was grateful.
     
  8. Kiln

    Kiln Member

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    Never needed to deal with them on any warranty claims but all I have is the Neos. I did order a grip from them for it (wife wanted one of the colorful delux polymer grips) and they were easy to deal with and friendly.

    Pretty sure that their warranty is only 3 years (I really prefer guns with a lifetime warranty) if you register it with them so keep that in mind.
     
  9. k_dawg

    k_dawg Member

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    816
    Beretta continues to sell a known defective design in the 3032 Bearcat frame. Their 'offer' was for me to send it back at my expense, pay them $70 to have a 'gunsmith' look at it, and agree that 'yes, it can't be fixed'.

    Meanwhile, they continue to sell the same frame.
     
  10. exdetsgt

    exdetsgt Member

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    Bisbee, AZ
    Last year I bought a 9mm Beretta Nano. Too many FTE's so the lgs sent it back. I heard stories about a 3 month wait. Turned out we got it back in 12 days with a new, improved ejector, polished ramp and forcing cone. No shipping charges. Now it eats any ammo and runs perfectly. Even eats a friends reloads that my G26 with a Lone Wolfe barrel chokes on.
     
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