Two years ago I purchased a G-Code Holster for my G23 and one of their double magazine holster to go with it. This was my 24/7 carry holster and the rig I also used when teaching class. For two years of non stop carry and various basic pistol/PPC classes, the holster worked like a charm and never malfunctioned in any way. However 2 months ago the 15 degree paddle cracked off at the base. What a bummer, because as we all know, paddle holsters are pretty useless without a paddle.
For the next month I tried to get G-Code to back their lifetime warrantee, to no avail. No answer to any of my repeated email requests. Finally I contacted GunnersAlley.com whom I originally purchased the holsters from. Within 30 minutes (after hours mind you!) I had a response from them apologizing for the lack of response from G-Code and promising a replacement part. Within 1 week I had my new paddle on my holster and was back in business.
G-Codes are great holsters and I will continue to purchase and use them. However do not count on them for service or warrantee. You should purchase them from a reputable dealer who will back them, like Gunnersalley did for me. I don't think I will purchase another holster from anyone else but them. Customer service like that is worth more than any advertising a company could purchase.
SC
For the next month I tried to get G-Code to back their lifetime warrantee, to no avail. No answer to any of my repeated email requests. Finally I contacted GunnersAlley.com whom I originally purchased the holsters from. Within 30 minutes (after hours mind you!) I had a response from them apologizing for the lack of response from G-Code and promising a replacement part. Within 1 week I had my new paddle on my holster and was back in business.
G-Codes are great holsters and I will continue to purchase and use them. However do not count on them for service or warrantee. You should purchase them from a reputable dealer who will back them, like Gunnersalley did for me. I don't think I will purchase another holster from anyone else but them. Customer service like that is worth more than any advertising a company could purchase.
SC