BinRat
Member
On Black Friday, I purchased 3000 bullets from X-Treme Bullets using the Black Friday 10% discount on "all bullets." On Sunday, I got an email from X-Treme continuing the 10% discount on all bullets, but also offering 15% off on 2 specific bullets, one of which was what I'd ordered on Friday. I sent them an email asking if they'd be able to apply the 15% to my order, instead of the 10%. I received a reply that they'd added the additional 5% discount to my order and would credit the difference back to my credit card.
That's what I call caring customer service. They responded quickly and made an extra effort to accommodate a request during what has to be a very hectic ordering period for them. I thanked them via email and wanted to thank them here. This isn't the first order I've made with them and certainly won't be the last.
That's what I call caring customer service. They responded quickly and made an extra effort to accommodate a request during what has to be a very hectic ordering period for them. I thanked them via email and wanted to thank them here. This isn't the first order I've made with them and certainly won't be the last.