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Goodbye Sig

Discussion in 'Handguns: Autoloaders' started by nwilliams, Feb 18, 2009.

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  1. nwilliams

    nwilliams Member

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    So not too long ago I posted this thread about my new Sig GSR.
    http://www.thehighroad.org/showthread.php?t=425951

    Well things didn't turn out so well and I ended up returning the GSR to the gunshop for a refund. The first day I took the GSR out I couldn't get through a box of ammo with it, after every single round the slide would not return to full battery (I was using Magtec ammo and even tried some Hornady) I gave up and figured the gun just needed cleaned and maybe a break-in period. Well I got home to clean it and I discovered another problem. The backstrap safety was completely useless, pressing the trigger without touching the backstrap and the hammer fell all the way:fire:

    So I immediately went back to the shop and told them the problem. The store manager jumped on the phone with his Sig rep and explained what happened. After he hung up he told me that his Sig rep was furious and was going to rectify the problem immediately. I left the gun to be shipped back to Sig and went home. Over a week later and the GSR still had not shipped back to Sig, I asked the shop manager why and he said that he was still waiting to hear back from the Sig rep. Apparently the deal was that the Sig rep would either send a replacement gun or have the gun shipped back for repairs and the shop manager was to wait until he heard back on what to do, there has still been no word yet.

    Well I'm not going to wait forever for Sig to get moving on this issue and I'm completely disappointed in Sig's lack of QC, this gun should never have left the factory in non-working order.

    This is the second bad experience I've had with Sig. The Sig 556 that I purchased last year was missing the elevation piece from the rear sight and was shipped with a P226 manual:scrutiny: I was told that I would get the missing piece and the correct manual right away, I'm still waiting.

    I've always been a loyal customer and die-hard Sig fan so it really pains me to feel this way now. Perhaps someday I'll have a change of heart and go back to Sig but for now they can take me off their mailing list:(

    Sorry for the long rant but I had to tell my story.
     
    Last edited: Feb 19, 2009
  2. Funderb

    Funderb Member

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    I hope a sig rep reads this and they figure out how to unscrew themselves. this is beyond poor.
     
  3. xxxstarmaniac

    xxxstarmaniac Member

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    nwilliams
    That's unfortunate, especially with Sigs, but there are quite a few of us who have similar experieces with many different manufacturers.

    I had reliability issues with a colt defender, then a new agent, and am now frustrated with the entire experience with colt; however, 3 other full size colt 45s are pristine in form and function.

    It seems like its hit or miss; the more firearms we buy, the more likely we will have an issue with one.

    What frustrates me is I may have excellent service and performance from my Sigs, but the customer support is poor, or vice versa. Then someone else has an issue and is satisfied quickly by that same company.

    Hell, most people have no issues or complaints with the big name guns.

    Just don't let it keep your spirit down, and sell/trade the ones that don't work well for yourself until you get another gun like your p229.
     
  4. colorado_handgunner

    colorado_handgunner Member

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    Agreed with starmaniac. Don't let it get you down. Had problems with a Springfield (first handgun too!) Sent it off to be fixed. In the interim, I bought a Beretta, which I love, and used to get keep the love of guns. Do what you have to do with the lemon, but keep on loving the others, and our great sport.
     
  5. The Lone Haranguer

    The Lone Haranguer Member

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    I had a similar experience with a Revolution Carry I purchased in early 2007. SIG did repair the gun quickly, paying for the shipping for all but the first time, and replaced the gun after the third repair. But then that gun broke. After getting it repaired I sold it.

    Mostly because of the above customer service, I would still consider another SIG, but a P220 SAO, not a 1911.
     
  6. RevolvingCylinder

    RevolvingCylinder Member

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    In your situation, I would contact them directly myself and push the issue. Maybe you can broker a deal where you can exchange their version of a 1911 for a P220 since they've shown you they don't know how to reproduce the pistol properly. I know it might be a stretch but it's worth a try. You may want to tell them your loyalty to them as a customer and how their handling of the situation will directly impact your future purchases.
     
  7. nwilliams

    nwilliams Member

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    You've all made some good points above so I have a lot to consider.

    I won't say goodbye forever Sig, just goodbye Sig GSR.

    I will stick with the older model Sigs and go with other manufactures when it comes to 1911's. Like I said, I've been a big supporter of Sig over the years and have had more experiences than bad so I guess I shouldn't be too harsh in judging them. I know that they can produce a great gun if they try and I probably just got a lemon GSR, if I got another one it would probably work just fine. All the same I'm a little too bummed from my first experience with the GSR so I'll probably go with something else instead.
     
    Last edited: Feb 19, 2009
  8. Storm

    Storm Member

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    Contacting SIG directly is the best thing to do. Bringing in a middleman, the dealer, takes it out of your control and adds another player to the game who can drop the ball in getting things handled quickly. They can send you a shipping label just as easily as they can to your dealer.
     
    Last edited: Feb 19, 2009
  9. rduckwor

    rduckwor Member

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    Sorry you had these issues with two SIG products. I have generally had pretty good luck with these guns.

    Hopefully, they will make you whole soon.

    RMD
     
  10. kestak

    kestak Member

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    Greetings,

    I have a SIG GSR and I have the same issue that the slide does not go back into battery.

    I shoot commercial (my self defense) and for practicing I shoot reloads. With both I had issues. After tinkering with my reloads, I found out that my SIG GSR is very sensitive to the OAL of the round. I had to reduce the OAL of .050 for it to work. Now, it goes into battery each time with no issue with the reloads, but with the commercials, I still have the issue.

    Thank you
     
  11. Big Bill

    Big Bill Member

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    I'll never buy a SIG. I always thought they were overpriced anyway. Why buy a SIG, when you can buy a comparable Glock for less money?
     
  12. Storm

    Storm Member

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    Well, ya knew that was coming.

    Perhaps someone will show me the 1911 made by Glock, I seem to have missed that one.
     
  13. TIMC

    TIMC Member

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    Yep I too missed the 1911 Glock, but while we are at it I don't paticularly care for Glock even though I do own a glock 17.

    Sorry about your GSR misfortune, I haven't looked at their 1911's but I do love my 220 and 226.
     
  14. MarcusWendt

    MarcusWendt Member

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    LOL !!!!!!!!!!!
     
  15. earlthegoat2

    earlthegoat2 Member

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    Ive only had horrendous experience with Sigs customer service.

    On the note of customer service though all these fail miserably:

    Beretta USA (Beretta, Benelli, Franchi, and others), Taurus, FN,

    All the American companies have given me top notch service. KelTec, Browning (these guys are great), Kimber, Cobra Arms, HiPoint,

    Some notable Import customer service awards go to Glock and CZ.
     
  16. benderx4

    benderx4 Member

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    Sig is known for their P220, P226, and P228/9. They are awesome weapons. When everyone started buying 1911s, they decided to jump on the bandwagon. (Like S&W and Taurus too!)

    If you can't afford a semi-custom 1911, I'm not sure why you'd buy anything other than an original from either Colt or Springfield Armory?
     
  17. Big Bill

    Big Bill Member

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    Don't get me started on 1911s. I don't like them, and I trained on them in Basic. I had a Springfield 1911 and sold it because I hated it. If I buy a .45 it will be a Glock 21...

    [​IMG]

    Ain't she perty? If my life was on the line, I'd trust a Glock over any 1911 out there.
     
  18. Storm

    Storm Member

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    Hey Bill, I'm just pulling your chain a little. I know you Glock guys love your weapons, and I can respect that.

    It would be interesting to see what Glock would do if they ever decided to do a 1911.
     
  19. n00bdave

    n00bdave Member

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    My first Sig experience wasn't so great either: A Mosquito that wouldn't even eat mini-mags. But I stuck with it and now it eats Federal bulk stuff without so much as a hiccup. I can't really recall the last time it jammed. I have heard plenty of negative things about the GSR line, so I've had to stay away from them even though I want a 1911 style pistol soon. My 9mm Sig Pro 2022 has been flawless.

    And yes, Glocks are great, and I'd put their reliability up against anybody else's, even Sig and HK. But they aren't for everybody--especially if you don't care for the grip angle or the way it looks.
     
  20. CPshooter

    CPshooter Member

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    I went to Sportsman's Warehouse and fondled a Sig c3 and it had that same issue where the slide wouldn't go fully forward after racking the slide even with no ammo. The older guy working there told me that it was more than likely due to an out of spec slide stop. It was also sitting there for at least a year or two probably because nobody would buy it.

    I read somewhere that Sig used to build their 1911s out of different parts from different manufacturers but had a lot of reliability issues like the ones mentioned in this thread. Supposedly now Sig builds them up mostly from parts they build in-house, so the newer gsrs are supposed to be very reliable and are supposedly very nice 1911s.

    The point is if you buy a gsr, make sure it's a new one that has been manufactured within the last year.
     
  21. azhunter122

    azhunter122 Member

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    That's a disappointment, althought it's not the first bad thing that I've heard about them.
     
  22. CountGlockula

    CountGlockula Member

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    That sucks, so what gun are you getting to replace it?
     
  23. nwilliams

    nwilliams Member

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    I ended up using the refund towards an FN PS90. The shop had got one in the same day I returned the GSR and they gave me a pretty good deal on it. It ended up being a few hundred more than the GSR but it's something I've been wanting for a couple years now. It's definitely one I plan to SBR at some point, hopefully sooner than later:D

    [​IMG]
     
    Last edited: Feb 21, 2009
  24. KBintheSLC

    KBintheSLC Member

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    Sad story... I have 2 Sigs, 226 and 239 both in 9mm. I have to admit, I would be pretty flamed too if they didn't work perfectly considering the price tag.

    Funny that someone suggested getting a Glock. Well, that's fine and good, but its really a matter of apples and oranges. I love my Glocks too, but they are very much a different gun.
     
  25. CountGlockula

    CountGlockula Member

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