I have heard that kahrs service is excellent. Most people never need it though. They make an excellent product, but they are still made by people to, so things will happen. Glocks have issues to, so don't kid yourself. ask the Indiana State Police, who bought all G22 and had so many unsolved issues that Glock took them all back and they are now carrying the G17. So, if you want a kahr, or a Smith, or whatever, read allyou can take all comments with a grain of salt. Then go out and buy the gun you want and cross your fingers that it is good out of the box. Most all of the better quality guns are just that, "good to go".But ifyou have an issue, work with the factory service people. Most all will make it right for you. If they don't fix it right, peddle it and move on. Its not the end of the world.