T J
Member
After quite a few years of use, the torsion bar in my Kershaw finally broke. I contacted Kershaw via their website and asked for a replacement part. They sent an email back saying they would be happy to send me a replacement part, all at no charge. Few days later the package showed up with not one, but three new torsion bars. I was not aware of the Kershaw warranty when I bought this knife as recommened by a co-worker, but I was impressed with the responsive warranty service. I was pleased with the experience, and the knife works great again.