The Goose
Member
So on Friday 1/26 I purchased a new Para Ordnance SSP 19911 full size. On Saturday I took it to the range and put 125 rds through it. It functioned flawlessly. It was really a great gun to shoot. It pointed very naturally, great trigger and neddless to say, way more accurate then me. When I got back home I field stripped it to clean it only to discover that the slide stop pin that goes through the barrel link was sheared in half. There was just barely enough to hold the barrel link in place. I have to think that this was not a particularly good thing.
On Monday I called Para and of course they are sending me out a new part. I have dealt with Para before and there customer service seems pretty good. Still, the whole experience is just kind of annoying. This is my third Para pistol and my third experience with a defective part within a day or two of purchase. I guess I am a glutton for punishment.
There is something just not equitable about the whole situation. I pay a LOT of money for a new pistol. There is a broken part. I get to wait for a new part. When the part finally arrives I now have what I paid for in the first place, a gun that shoots. No apology. No expidited shipping. No little gift to pretend that they care. No mention of the serious safety concern. It just does not sit right and the fact that they are 0 for 3 does not help matters.
The service representative said; " We will get this out to you as soon as possible. It will go out regular shipping. If not today then hopefully tommorrow". Oh well, I guess I get to vote with my feet.
2/6/07
So yesterday I received my new slide stop from Para. The first thing I noticed was that it was black and not stainless like the original. I figured screw it I can live with it and excitedly started to put my SSP together. No go. The slide stop pin would just not go all the way through. So I tried it on just the frame, still no go. I retrieved the broken stop and found that it fit flush. The angle of the new one will just not permit it to go in flush. So I figure it is either the wrong part or it is defective. I have emailed Para with photos and requested a call back today. We'll see what happens. Nothing so far.
On Monday I called Para and of course they are sending me out a new part. I have dealt with Para before and there customer service seems pretty good. Still, the whole experience is just kind of annoying. This is my third Para pistol and my third experience with a defective part within a day or two of purchase. I guess I am a glutton for punishment.
There is something just not equitable about the whole situation. I pay a LOT of money for a new pistol. There is a broken part. I get to wait for a new part. When the part finally arrives I now have what I paid for in the first place, a gun that shoots. No apology. No expidited shipping. No little gift to pretend that they care. No mention of the serious safety concern. It just does not sit right and the fact that they are 0 for 3 does not help matters.
The service representative said; " We will get this out to you as soon as possible. It will go out regular shipping. If not today then hopefully tommorrow". Oh well, I guess I get to vote with my feet.
2/6/07
So yesterday I received my new slide stop from Para. The first thing I noticed was that it was black and not stainless like the original. I figured screw it I can live with it and excitedly started to put my SSP together. No go. The slide stop pin would just not go all the way through. So I tried it on just the frame, still no go. I retrieved the broken stop and found that it fit flush. The angle of the new one will just not permit it to go in flush. So I figure it is either the wrong part or it is defective. I have emailed Para with photos and requested a call back today. We'll see what happens. Nothing so far.