From the web site I thought this was a real company which would have customer service, however this one will not call back, reply to an email or let me know if my order has been sent. If this is a small business great, I'm hoping all is well for the person. But I'm really hoping I'm not be scammed. Its been 5 days since my order, the only update I have is "Pending" and the money taken out of my bank. Does anyone know what is up with this R & M Precision.