For anyone wondering about the customer service at SA:
I bought a 'Loaded' SA M1a and filled out the card enclosed with the rifle to get a special price on certain items, one of them being the leather sling. I received the sling (among other items) and noticed that one of the sling 'keepers' was bigger than the other and fit too loosely. I called SA today and a REAL HUMAN BEING, a nice lady, answered the phone!
After less than 3 minutes she said they were sending a replacement to me in the mail. Of course it's a cheap part but I expected to get a little 'run-around'.
WOW. A real person answered the 800 number and was helpful.
I think I need to get a 1911 from them now that I know.
-D
I bought a 'Loaded' SA M1a and filled out the card enclosed with the rifle to get a special price on certain items, one of them being the leather sling. I received the sling (among other items) and noticed that one of the sling 'keepers' was bigger than the other and fit too loosely. I called SA today and a REAL HUMAN BEING, a nice lady, answered the phone!
After less than 3 minutes she said they were sending a replacement to me in the mail. Of course it's a cheap part but I expected to get a little 'run-around'.
WOW. A real person answered the 800 number and was helpful.
I think I need to get a 1911 from them now that I know.
-D