tango2echo
Member
- Joined
- Dec 14, 2008
- Messages
- 811
One of my Stoeger M2000 12ga autos broke the ejector plunger assembly after about 3500 rounds (mostly 2 3/4 #4 steel). Called their CS line and the nice lady got one of their gunsmiths to call me back within 30 minutes. We exchanged a few emails where I provided pictures of the problem.
They gave me the option of sending it back, sending the parts to me to fix, or their paying for a local gunsmith to fix it.
They sent the parts to fix the broken one, plus a spare set just in case for the other one, along with a nice looking Stoeger hat. Took 5 business days from the date of the call to receive parts.
Got to say that I am impressed.
T2E
They gave me the option of sending it back, sending the parts to me to fix, or their paying for a local gunsmith to fix it.
They sent the parts to fix the broken one, plus a spare set just in case for the other one, along with a nice looking Stoeger hat. Took 5 business days from the date of the call to receive parts.
Got to say that I am impressed.
T2E