Tasco update, Today I recieved a phone call from Bushnell customer service, as in real person, stating they wanted to make this right. They offered and I accepted a Bushnell Trophy XLT pistol scope for basically a shipping and handling charge. I thanked the Bushnell rep and told him I understand the tough spot it puts his company in. He said he was glad he could help and they were always interested in being on good terms with their customers. So I guess some companies do care....renews my faith in Bushnell.