Taurus offering lifetime warranty

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MidRoad

MidRoad

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This popped up on my recommended articles today. Kinda found it interesting to hear . Don't have any taurus products but have been tempered by the raging series a time or two.

Taurus announced the new policy last Friday to cover Taurus G2c, G2s, TH series, Taurus TX22, 1911 Commander, 1911 Officer, and Taurus Spectrum pistols, as well as Raging Hunter, Model 856, and Model 692 revolvers. The move updated the previous one-year warranty that came standard with those models.

https://www.guns.com/news/2019/03/04/taurus-upgrades-numerous-handgun-lines-to-new-lifetime-warranty
 
I have a G2 with the lifetime warranty. If you send it in for covered repair, plan to be without the firearm for 8 - 12 weeks.

I sent my G2 in for a trigger issue. Although Taurus said they addressed/corrected the issue, it came back unresolved.
 
A while back Taurus as the result of a class action lawsuit set up a "buy back" for a bunch of handguns. I have one of those affected, a PT-140 MIL-PRO. This is a DA 40S&W thing.

My feeling has always been the design of the gun is great for carry but mine in particular is a bear to shoot. Really long hard trigger and not accurate in my opinion. I would have sent the gun in for a buy out but the amount was estimated to be about $200 and I have 3 or 4 additional magazines and 2 good quality holsters so I kept the gun. We were given the option of keeping the gun and accepting a lifetime warranty. So I got hat going for me.
 
To get the lifetime warranty coverage on a new purchase, I think you are required to send in a warranty registration card within 30 days of the purchase. If you don’t, then only the 1 year warranty will apply. Weird.
 
Not to sound like a jerk and there are exceptions but the target consumer for Taurus is the occasional shooter not the honcho who wears guns out from use. So in my opinion it's easy for them to offer a lifetime warranty. Most "repairs" are really adjustments or a spring not a lot of extensive rebuilding of internal parts. Taurus is.... Taurus, a utility gun basically. I've had several and still have some so it's not me bashing for the sport of it.
 
thomas15 said:
Not to sound like a jerk and there are exceptions but the target consumer for Taurus is the occasional shooter not the honcho who wears guns out from use. So in my opinion it's easy for them to offer a lifetime warranty. Most "repairs" are really adjustments or a spring not a lot of extensive rebuilding of internal parts. Taurus is.... Taurus, a utility gun basically. I've had several and still have some so it's not me bashing for the sport of it.
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Yea. They also almost needed to do it to stay competitive. Rugers CS is great. They fixed a second hand Blackhawk I picked up recently (made in 93) for free. Can't complain about that. And SW also has a life time warranty aswell. As far as revolvers, that's their main competition, so they gotta stand behind their stuff.
 
I have dealt with Taurus customer service in multiple instances, a couple on my own firearms, mostly for customers. Processing time is long, no doubt, and has been for the 20yrs I have been involved. I was offered a new Taurus 85 to replace a revolver which I bought which had been seriously abused and kitchen table gunsmithed previously to the point of malfunction and unsafe timing. The PT111 Millenium I sent in on the buyback was replaced with a G2c, as agreed - although it did take a few months, and they did send it to the wrong FFL. I also had Taurus make a Ruger-like move and send me several free parts when I called about an elective parts replacement/modification project. I’ve also had several of their firearms which have offered no reason for any customer service or warranty complaints...

I’m glad to see they are offering a lifetime warranty, replacing a 1 year warranty, on these particular models.
 
Whenever I hear that term, my hackles rise. In some states (such as NY) 'lifetime' actually only means 7 years, so be advised to carefully read the fine print.
 
No way I would ever buy another gun from Taurus after the last time I tried to use their warranty and they shipped my gun back disassembled. Some of their guns are good, but I will use someone more reputable from now on.
 
I have several Taurus guns but, admittedly, only two were bought new. One of them, a stainless Model 94 purchased in 2014, has an issue with chambers that appear to be oversized. While live rounds easily slip in and out, fired brass swells into the chambers, making them very difficult to extract.

But, I can't bring myself to send the gun in because I actually like it a lot and enjoy having it around. Maybe one day.
 
Labguy47 said:
No way I would ever buy another gun from Taurus after the last time I tried to use their warranty and they shipped my gun back disassembled. Some of their guns are good, but I will use someone more reputable from now on.
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What model gun, and how many years ago?
 
I kind of look at it like a smartphone. If you look at the total amount you'll spend over however many years you own a given smartphone, it's almost silly to cheap out on that midrange Android that barely functions after a couple of years when you can spend an extra $300 and get high end iPhone. Your overall total expense is very close but you get a way better experience with the iPhone.

Same thing with a Taurus versus the higher end competition when you add lifetime ammo cost into the equation. Just spend a few extra bucks and buy the M&P or Glock instead. Your overall cost is pretty comparable but you have a way better gun.
 
Lucky Derby said:
Earlier than that the first gun I sold as a gun store/range employee was the.40 version of that same gun. Brand New the FP came pre broken from the factory.
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Labguy47 said:
Their beretta M9 clone 19 yrs ago. Firing pin broke on the 7th round.
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I figured that... That's typically the answer I get, and, IMHO, an important detail that's usually omitted. The issue either happened years ago or with a model that is no longer being made.

Funny that the sentiment is almost never the same when it's another manufacturer. When it comes to other manufacturers, people don't swear off an entire brand or model for life because they got a lemon on a masses produced gun over several years to decades ago. Seems like a phenomenon that affects Taurus the most if not exclusively. "Brought one Taurus, had a problem 30 years, will never buy another Taurus revolver, semiauto, or any of their firearms again... I'll bash them or, at the very least, will bring up the fact that I got a bad gun from them every chance I get as if it was a recent occurrence."

I've been around firearm forums and social media for several years now, and I've heard about worse things happening from Sig, S&W, Ruger, etc, and people don't typically hold the same type of grudges or react in the same manner...


Taurus sells a lot of guns, and does not suffer from the same problems they have had in the past. They are one of the top firearm importers to the U.S. on top of what they manufacture in their U.S. plant. With that said, I'm not hearing about all the current problems Taurus owners are having with their firearms like was the case several years ago. I'm not seeing all the forum and social media post; I'm not hearing much of anything other than old issues and bashing by those who say they'll never buy one... What I have been hearing A LOT about is RECENT major safety issues, design flaws, and/or quality control issues from S&W, Sig, Springfield, Walther, etc...
 
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Styx said:
I figured that... That's typically the answer I get, and, IMHO, an important detail that's usually omitted. The issue either happened years ago or with a model that is no longer being made.

Funny that the sentiment is almost never the same when it's another manufacturer. When it comes to other manufacturers, people don't swear off an entire brand or model for life because they got a lemon on a masses produced gun over several years to decades ago. Seems like a phenomenon that affects Taurus the most if not exclusively. "Brought one Taurus, had a problem 30 years, will never buy another Taurus revolver, semiauto, or any of their firearms again... I'll bash them or, at the very least, will bring up the fact that I got a bad gun from them every chance I get as if it was a recent occurrence."

I've been around firearm forums and social media for several years now, and I've heard about worse things happening from Sig, S&W, Ruger, etc, and people don't typically hold the same type of grudges or react in the same manner...


Taurus sells a lot of guns, and does not suffer from the same problems they have had in the past. They are one of the top firearm importers to the U.S. on top of what they manufacture in their U.S. plant. With that said, I'm not hearing about all the current problems Taurus owners are having with their firearms like was the case several years ago. I'm not seeing all the forum and social media post; I'm not hearing much of anything other than old issues and bashing by those who say they'll never buy one... What I have been hearing A LOT about is RECENT major safety issues, design flaws, and/or quality control issues from S&W, Sig, Springfield, Walther, etc...
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thomas15 said:
A while back Taurus as the result of a class action lawsuit set up a "buy back" for a bunch of handguns. I have one of those affected, a PT-140 MIL-PRO. This is a DA 40S&W thing.

My feeling has always been the design of the gun is great for carry but mine in particular is a bear to shoot. Really long hard trigger and not accurate in my opinion. I would have sent the gun in for a buy out but the amount was estimated to be about $200 and I have 3 or 4 additional magazines and 2 good quality holsters so I kept the gun. We were given the option of keeping the gun and accepting a lifetime warranty. So I got hat going for me.
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which is nice...
So I got that going for me.PNG
 
Trunk Monkey said:
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Old video old news. Not sure where the source is from, but that gun isn't being made and that problem does not exist. If you want to be fair, Sig, S&W, Ruger, Walther, and Springfield have RECENTLY had recalls for major safety concerns.
 
Shop I worked at, did a lot of biz. Sold a bunch of Taurus too.
Seen too many sent back, for repair. Into the void...........return whenever.
Sometimes fixed, sometimes not.
Design, metallurgy and manufacturing defects......not just stupid customer abuse.
Why even mess with 'em?
Guess people like the special attention of having to send stuff back.....something to talk about at the gun shop or breakfast diner.
 
Styx said:
Old video old news. Not sure where the source is from, but that gun isn't being made and that problem does not exist. If you want to be fair, Sig, S&W, Ruger, Walther, and Springfield have RECENTLY had recalls for major safety concerns.
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As I've posted elsewhere my experience with Taurus products has been sufficiently bad that I have no interest in checking out a new version of the same old crap.

The last time I took a class I happened to be right next to a guy with a Taurus and I must say he got an awful lot of malfunction drills in that day. Because I watched him shoot and then tap, rack, bang then shoot and tap, rack, bang.

If you pay attention to some of the reputable trainers out there they say over and over and over again that a Taurus product making it through a high-round count class without taking a dump is an anomaly. That's certainly been my experience.

I would be curious to see how a Taurus would hold up to a 2000 round challenge
 
Trunk Monkey said:
As I've posted elsewhere my experience with Taurus products has been sufficiently bad that I have no interest in checking out a new version of the same old crap.

The last time I took a class I happened to be right next to a guy with a Taurus and I must say he got an awful lot of malfunction drills in that day. Because I watched him shoot and then tap, rack, bang then shoot and tap, rack, bang.

If you pay attention to some of the reputable trainers out there they say over and over and over again that a Taurus product making it through a high-round count class without taking a dump is an anomaly. That's certainly been my experience.

I would be curious to see how a Taurus would hold up to a 2000 round challenge
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I'm just not seeing it. Every time Taurus is meantioned and this same debate is started again, there is someone has worked at a gun shop and seen dozens returned to the gun shop or the like. There are even more people who don't own one who say they're crap. Then if you search YouTube videos as well as read the comments left by hundreds of owners, both are usually almost all favorable. There was just a very long thread on the S&W forum where there were people like you who say they don't own one and will not own one; however, quite a few members voiced their positive experiences and the overall consensus of the thread and from people who accually own one was that they never had a problem... Then there's a few reputable YouTube reviewers who reviewed them who claimed to be impressed. There are several torture test videos as well as several reviews from people who say they've put from 500, 1500, 2000, to 5000 plus respective rounds through theirs without a problem.

There was also a Single Stack Shootout comparison review a couple years back. The firearms that were compared were the Beretta Nano, Glock 43, M&P Shield, Kahr CM9, Kel Tec PF9, Ruger LC9s Pro, SIG P290RS, Springfield XDs 3.3, Walther PPS, and the Taurus Slim. The Taurus proformed on par with Glock and Walther, out proformed Sig, S&W, Ruger, abd Springfield, and had the best groups out of all the other pistols including Glock and Walther.



I mean, bad news travels faster than good news. People are more likely to go out of their way to join forums and make social media reviews when they've had problems. I'm just not seeing it. A few years back, posting about a problematic Taurus was a weekly occurrence on gun forums I frequented. Now, not so much. It's usually Sig and then S&W... With all that said, the rhetoric of the naysayers just isn't adding up to what I'm seeing, hearing, and have experienced.
 
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