I can't see how there can be any difference between the PACT and the RCBS scale/dispenser combo, since both are made by PACT, the RCBS version simply being in green livery with their brand. I have the RCBS units, and it says right on the outside of the boxes that they need to be sent to PACT for repair. I have never had any trouble with this equipment. They work exactly as they are supposed to, and I'm a big fan of the system.
I haven't sent the dispenser back in for modification yet- to speed things up, I just keep my RCBS Uniflow sitting there set a few tenths low, throw the charge, then set the pan under the trickler and hit the button. Speeds things up by about a third.