Time to send my Burris back to the company?

[Crashola]

I may have answered this question already, but when does a person give up and send their scope to the manufacturer? I have an older Burris Fulfield II that’s been giving me fits. Went to the range to zero it for elk season last weekend and it’s dead on in elevation. But windage is driving me crazy. It’s all over the place. Fired my first shot and it was 3 inches right. Adjusted, fired again and it didn’t move at all. Adjusted some more, fired and it was 4 inches left. Adjusted a hair right and it went three inches right of center. Made no adjustments and it went way left again.

Like I said, elevation is dead on. All of the aforementioned shots were in a nice straight line running horizontally across the target. I understand that tapping the scope with a screwdriver after adjustments may help, but so much of what I saw was inconsistent with a sticky windage adjustment. Plus it has a lifetime warranty, so should I just send the thing in? Or try to work with it?

Any other thoughts on Burris customer service are also appreciated.

 

[1KPerDay]

I've had excellent service from Burris. Send it in; they will take care of you.

 

[Outlaw Man]

Was the wind blowing?



It does sound like a problem for the manufacturer to look at.

 

[CB900F]

Crashola;

My experience with Burris has been bad enough that I refuse to spend anymore money with the company. Of the four products that I bought, two scopes & two mounts, only one mount has worked properly.

The first Burris I bought was a Fullfield 6-18X, & it worked fine, but was extremely critical about eye placement. As this was on a long-range varmint gun, I didn't think too much about it, until I used another brand of scope on a friends gun. Sold it to a guy who actually wanted it & replaced with another brand. That was several years after my second scope, see below.

A couple of years later I bought a 3-9X compact with A/O to use on a .22. I only thought the eye placement was critical on the first scope! And the A/O was extremely stiff to rotate. I sent it back. It was returned to me with a note stating that all was within spec. I gave it away. Later, the person I gave it to reported to me that the reticle dropped on it. And I know that the scope had never been on anything but a .22 rimfire. He sent it in & they fixed it, but if offered, I wouldn't take the thing back. When I gave it away, I replaced it with a Simmons whitetail 4-12X A/O & I feel I got twice the scope for half the money.

I also had a set of mounts that couldn't take the recoil of a .338WM & hold the scope.

By-by Burris and good riddance.

900F

 

[Crashola]

Thanks for the input everyone. I'll send the scope back for repair. Luckily, it's my backup rifle for hunting. And I also ordered a new Nikon scope to replace the Burris. I'll find some other use for the Burris once it comes back, or give it to one of my kids. But, like 900F, I wasn't completely satisfied with the scope even when it worked.

 

[OpticsPlanet]

Please do post your experience with Burris and the repair process.

Mark H.