I ordered based on your recommendation. Got a shipping notification on the 4th business day after placing the order. Fedex tracking link never worked, and continues not to, now on the 5th day post-shipping. Have sent 2 emails over the last 2 days asking what the issue is, only to receive zero response. Coincidentally (or maybe not-so?), I did receive a "sig required" notification from fedex within an hour after sending the 2nd email this morning. So I guess I finally know the order's in-transit, but Norma's refusal to respond to my inquiries or show any concern post-sale doesn't exactly give the warm fuzzies. Found at least one reddit thread where a poster had a similar experience with a few responses that indicate we're not alone. Maybe just luck-of-the-draw, but my first time ordering from this place will be my last. It's worth a few extra cents to me to do business with places that "pick up the phone". First impressions & all that jazz.