Would you?

[Leafy Cronmer]

If you have problems with one of your handguns while at the range. Specifically something that is mechanically malfunctioning and decide to send it back to the factory to get it fixed. Would you take the gun home and clean it then send it back? Or would you send it back dirty?

Also if you decide to send it back dirty, would you expect your manufacturer to not only fix the problem but also clean your firearm before returning it?

Just wanted to get a feel for what the majority would do.

 

[Locnar]

Send it in dirty. The manufacturer will fire your gun and will not clean it. At least, Springfield fired my XD when I sent it in to have the slide refitted, and did not clean it.

Personally, if I had hundreds of guns sent to me every week for me to fire, fix and retest, I wouldn't clean them.

 

[b.thomas]

When I sent my p95 back to ruger last year....................it went dirty!
They need to see it as is was when it screwed up................so in it went!

 

[Leafy Cronmer]

That's what I figured people would say. Had to send my FN FNP9 back and it went dirty, came back dirty. I didn't think twice about sending it back dirty until a friend said he would have cleaned it. Just wanted to see what others would do and have done. Thanks for the input.

 

[Eightball]

If there's a problem, it gets sent back dirty unless you have qualms about it possibly rusting in the meantime.

Unless, of course, whatever it was doesn't become apparent until after you clean it.

 

[Caliper_Mi]

Dirty - don't disturb any evidence that may be there.

 

[jonnyc]

I would probably have to clean it and give one more try at attempting to fix the problem myself before I gave up and sent it in.

 

[bobelk99]

Second the statement to send it dirty to 'preserve the evidence'.

 

[jad0110]

When I dropped off my Model 15 with a gunsmith for repair work, I simply wiped down the exterior surfaces with a silocone rag to protect the finish, and I ran a boresnake through the bore and each chamber one time to get the really heavy crud out. By no means a good cleaning, but it only took all of 2 minutes.

 

[BHP FAN]

I'd clean it....and if I got it back that way,I'd assume nothing was done.

 

[PT1911]

if cleaning the gun fixes it, your gun is fixed.. makes no sense to send it in dirty! dont disturb the evidence? if the gun is "broken" because it is dirty, then seems to me you need to clean your gun... a cleaning a dirty broken gun does not fix it.

 

[Lakeshore]

I'd clean it....and if I got it back that way,I'd assume nothing was done.

Ditto that.

By sending in a very very dirty gun you might also give the repair facility an easy out to just return it untouched, with a note to the effect that the gun appears to be non-functional due to lack of maintenance.

 

[ljnowell]

if cleaning the gun fixes it, your gun is fixed.. makes no sense to send it in dirty! dont disturb the evidence? if the gun is "broken" because it is dirty, then seems to me you need to clean your gun... a cleaning a dirty broken gun does not fix it.

I would hope before sending it in someone would have cleaned it at some point. If not maybe they need to take some basic firearm courses.

 

[Caliper_Mi]

if cleaning the gun fixes it, your gun is fixed.. makes no sense to send it in dirty! dont disturb the evidence? if the gun is "broken" because it is dirty, then seems to me you need to clean your gun... a cleaning a dirty broken gun does not fix it.

If you are sending it to a manufacturer, there is a good chance that they are interested in doing more than just fixing it. They will want to know WHY it broke (hopefully so they can stop future breakage). I work validating transmissions for an automaker, and I know that when we tear down something broken, we don't want anything cleaned until a root cause has been established. Where sediment collects - or doesn't - can show fluid flow (or gas flow in a gun) Tiny metal flakes show wear. All of these things are destroyed with cleaning.