Feedback on GunBroker Purchase

If it isn't a deal breaker for you but you really don't feel it was very accurately described you can always leave a neutral type feedback and describe your issues in that.

One of the things sites like GB and ebay want from sellers is accurate info when it comes to condition. While you may still keep the gun, that is your prerogative, I would leave negative fb and note exactly the major problems you had with the description of the gun. Nothing wrong with that.

Hi Olympus,


Just call the Seller and be nice about it...


Give him a chance to tell his side of it.

Maybe he was trying to slip one past...maybe he was in denial, maybe he is old and has poor vision, was in a hurry, who knows?


I won a Revolver a few weeks ago, something I bid on while I was way over tired, and, the images were crappy, and, it was also mis-listed.

Seller had it as an S&W 'Chief Special" in original Nickle finish.

After winning, I looked at the images better, realized it was old Nickle over Factory Nickle as well as being in .38 S&W and hence was an S&W "Terrier" and not a Chief's Special.


I called the Seller, and, told him I absolutely intend to follow through with my pay as per the Auction close, or, according to whatever he requires of me...but, that in my haste, and possibly his, there were some issues maybe which were worth discussing a moment.

He got the Revolver, looked at it as we were on the phone, said "Yup! You are right! it is an old Nickle on top of Factory Nickel, and, is not a Chief Special, so..hmmmm...how 'bout just send like 2/3rds of what you won it for, and, everyone's happy...or, we can skip it, no harm, no foul, I had mis-described it and you are free to pass if you like."

I said, "Sir you are a Gentleman"...and, I sent the dough.


Now, it might have gone not so well, too, but, it is always worth trying, and, being respectful and supportive of the Seller in how one goes about communicating about the item, makes all the difference in the World.

People can goof, and, they are often happy to make things right if allowed to do so without being accused or abused or cornered about it.

Was there an inspection period on the auction? If there was and it hasn't expired, contact the seller and see what he says like Oye said. Based upon his response I think you will have a better idea as to what feedback to leave. Based on the description you posted, to me it doesn't sound like it is in "Excellent" condition.

Most sellers post "Ask questions before bidding" and the like but contact him and give him a chance to set it right.

Contact the seller directly first and express your concerns. His initial reaction will tell you much about whether he was trying to misrepresent the gun. He may have been flipping the gun for a quick profit and did not check it quite as thoroughly as he should have.

If he is unwilling to work with you, go ahead and leave him negative feedback; don't call him a crook, but state that the gun had several significant defects that were not revealed.

mbogo

SPW1 said:

If it isn't a deal breaker for you but you really don't feel it was very accurately described you can always leave a neutral type feedback and describe your issues in that.

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good advice, give a fair description of what disappointed you. I think B or C is neutral

Complain - get your cash back, I'd never be happy with it.

Oh the ramp, I can deal with that. The grips can be replaced - are they original?

But the chunks missing from the frame - Deal Breaker - Nothing about that is Excellent.

Oh, and depending upon the actual age of the no dash - where are the SS sights?

That is not what I would consider excellent condition, and I would not be happy with the description. The gouges should have been disclosed. Depending on the response from the seller, he would be getting either negative, or neutral feedback from me. I read feedback before I buy on GB. If he plans on doing a lot of business on GB, I would hope that he would take his feedback seriously, and make this right. Also, if you leave honest feedback, you may be protecting the next potential buyer.

Were there no pics included with the auction description? The pictures (if of reasonable quality) usually say more than the description wording, when it comes to the condition.

Just answered my own question, by reading the original post a little more carefully...

The OP Stated: "The pictures in the auction conveniently didn't show any of these things."

Based on this alone, it appears to my skeptical mind, that the seller was intentionally trying to be deceptive.

If no response in a more than reasonable period of time, I'd slam him with a negative feedback. Just understand that he can hit you with a negative too; so, be prepared to deal with that. Nuetral is a more civil, polite way of complaining; but to me this kind of blatant deception deserves the full measure of complaint. I actually tried to find the Completed aution you cite, but got no match on the wording you posted. I was curious about what photos he posted, and how many feedbacks he's get, etc....

Hi Olympus,


You can get the Seller's contact info and Telephone Number right there on the Auction Page, top left.

Call him up and in a nice way, discuss this.


Those are some weird deficits there on the top strap.

I do not know what those are from, but, they are conspicuous enough to be seriously hard to miss or over look.


This is a Stainless Steel Revolver?



The Seller might be old and have poor eyesight and or not be very smart or experienced as well.


A Revolver of that make and model, when presented as being 'excellent' really does have to live up to those terms with no hesitation or compromise, and, clearly, this one does not.


I have found in my limited experience so far, on Gunbroker or on Auctionarms, that there are simply many kinds of Sellers, and, Sellers of quite varied degrees of intelligence and Character.


Some are definitely cheats or are trying to get away with mis-representing conditiuon or other important details.


Usually though, when disappointment is poised to occur or has occurred, it will turn out they are just not very bright and do not know there is more to the subject, or they do not know enough to really examione and then describe the Arm well or to highlight intentionally sought out deficits when present, so as to inform a potential buyer with specific close up images and text-mentions in the Listing, of whatever deficits are there.

If I ever end up selling on an Auction Site, I have sure learned a lot about it from admiring the listings of Sellers who are brutally honest and forthright and thorough, and, from those who are not.

The most important piece of information is missing--what were the photos the seller attached to the auction? GB is all about the photos.

Olympus
I've took some pictures so everyone could see what I was talking about. I plan on emailing them to the seller and asking ***? Not really ***, but you know what I mean. The auction lists the inspection time as "unspecified". I took the "Lew Horton" grips off and put on a set of Ahrend's grips that I had and the fit is MUCH better on the Ahrends. The big gap at the bottom of the frame isn't there. I'm beginning to think the grips are a knockoff set.

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I guess a lot of it depends on what you paid for it. The ramp and grips would be a minor annoyance, but the gouges would be a deal breaker. If you can't get the seller to refund a bit of the purchase price, I would recommend leaving negative FB.

l recently gave a seller a 'D' rating for a M 19 on GB. The ad said 97% gun. Also said ASIS. l usually dont buy asis. lt was exactly what l wanted tho. So l emailed the guy and asked him to define 97%. Said it had a slight turn ring and a few micro scratches.Also he liked it so much he almost kept it for himself. l took his word and won the gun. Upon arrival l noticed major bluing missing at the muzzle. Flecks of rust on the bottom of the trigger guard. A good deal of play at lockup too. He purposely misled me w/his pix, description, and email. l did not have a lot of money in it. l did not bother calling him. No need to. He had LIED. lf the future l plan to be more careful and not break my own rules. Esp buying ASIS

Cosmoline said:

The most important piece of information is missing--what were the photos the seller attached to the auction? GB is all about the photos.

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+1000

Did this seller show pic's hiding this damage? If so he's a crook. The revolver appears to have been polished on a buffing wheel, I can see traces of compound. The front sight insert and grips can be fixed, they frame damage can not.

Photo's are everything when buying sight unseen. If the seller does not show every inch of the gun then I figure he's hiding something. Less than 100% A+ feedback and I well pass, more matter how good of deal.

That revolver isn't "excellent," not even close.

Even in the listing, the screws' heads are messed up and I doubt that it's coincidence that the seller didn't show the gouges in his/her lpictures. Dontcha just love that convenient glare right in the exact place where the gouges are? I looked at the sellers completed auctions and it appears that his/her ability to shoot clear, close-up photos comes and goes. I recently bought a base-sticker-price bobbed Model 64 for around $225 from AIM or J&G, I forget which, and it was in better condition than this one.*

For that price, I'd want my money back. My feedback would depend upon the seller's reaction to my demand for a refund. Please keep us posted on developments, ok?

* It really is in beautiful shape. I just wanted a bedroom gun for cheap and was very surprised at how nice it was. I didn't expect anything near as good.

I'd demand my money back.The better sellers on G.B. always show closeups of the defects this guy hid that gouge and front site