I was excited until I got home

[jwrowland77]

They KNOW what they are doing....and it's been working for many years.



TxD

Yep!

Word of mouth advertising is the best type. Nothing like getting a firsthand account of a product or business.

 

[rogn]

Its good to know that these companie(s) are successful enough and are willing to be responsible for their products. I wish other industries including "public servants" exhibited such a level of responsibility.

 

[RandyP]

It has always been my mantra that customer service does not 'cost' it pays back. Sadly it often is one of the first places an industry cuts back.

Kudos to RCBS, I will share that I have had similar experiences with Lee, great folks.