HERE IS MY STORY ABOUT TAURUS
Re: 941 Complaint
My 941 is back at Taurus being repaired (under warranty). It was key holing at 10 meters with Winchester white box and after three cylinder loads, I had one heck of a time getting the spent shells to extract/eject.
Inspection after cleaning show that ALL cylinders had tool/chatter marks and the barrel cone cut/machining was off center.
I have 3 other weapons by Taurus and they work great!
I guess the newer guys/girls at Taurus have thier heads up thier butts on quality assurance/inspection.
My revolver has now been there a month, no word yet.
UPDATE:
Well, I got my 941 back last Friday. The enclosed paper work said "adjusted" and "replaced". Nothing about what was adjusted or what was replaced, and included was a target with eight holes in it. The target had the comment; "Winchester Super X 22 mag. 15 yds Bench rest with sand bag 6 o'clock aim". All eight hits were in the black.
Now that looks great! But I haven't shot the revolver yet myself.
Now for the rest of the story.
Upon visual inspection, my once NEW flat stainless steel finish now has marks where fixture jigs held the frame while it was being repaired. But what has realy pissed me off is the dents in the left side of the top strap of the NEW revolver. I'll get pictures up soon.
I'm so mad that I didn't contact Taurus repair/customer service in Florida but I did write a letter to Mr. Luis Fernando Costa Estima, President of FORJAS TAURUS SA in Brazil and CEO Mr. Bob Morrison in Florida.
Not that it might do any good, but I feel better about doing it.
I will not send my 941 back to Taurus or ever buy another Taurus product again. They have lost a long time customer and gained a very bitter enemy.
I finaly shot it. No more key holing, but the extraction/ejection problem remains.