BSA1
member
Heads up with the Holiday Season approaching.
Last Saturday (10-11) I ordered a C&B revolver from Cabelas on-line website. I paid for the order of $ 218.00 with my debit card . Unfortunately Cabelas ONLY ships by UPS and I have a lot of past delivery problems wih UPS. Due to shift work I am only home in the mornings and UPS will not deliver in the AM. They are very clear deliveries are only when and if they want to do it. Since UPS will not deliver when I am home yesterday I told them to return the package back to Cabelas.
I then called Cabelas to see if I could get the item shipped to me by FedEx or USPS but Cabelas refuses to go so. They told me they would refund my account for the returned gun and and would send another gun for in-store pick-up. I foolishly agreed and paid $ 216.00 by debit card.
This morning I called Cabelas to make sure my account had been refunded the $ 218.00 for the returned gun. They had not done so and proceeded to tell me it will take three weeks to refund it. I then told them I wanted to cancel my second order for $ 216.00 for the second order as I was paying twice for the same gun. They told me they could not cancel the order because I paid by debit card and I will have to go through the same three week waiting period for them to issue a refund.
I called my bank and since it is a pre-authorized debit transaction I can put a stop on the payment.
So Cabelas has $ 434.00 of my money, the gun and I am out the money for three weeks (if they decide to give me a refund).
So don't buy anything on-line with a debit card. I am learning a expensive lesson. Use credit card to protect yourself and to be able to get a refund.
Last Saturday (10-11) I ordered a C&B revolver from Cabelas on-line website. I paid for the order of $ 218.00 with my debit card . Unfortunately Cabelas ONLY ships by UPS and I have a lot of past delivery problems wih UPS. Due to shift work I am only home in the mornings and UPS will not deliver in the AM. They are very clear deliveries are only when and if they want to do it. Since UPS will not deliver when I am home yesterday I told them to return the package back to Cabelas.
I then called Cabelas to see if I could get the item shipped to me by FedEx or USPS but Cabelas refuses to go so. They told me they would refund my account for the returned gun and and would send another gun for in-store pick-up. I foolishly agreed and paid $ 216.00 by debit card.
This morning I called Cabelas to make sure my account had been refunded the $ 218.00 for the returned gun. They had not done so and proceeded to tell me it will take three weeks to refund it. I then told them I wanted to cancel my second order for $ 216.00 for the second order as I was paying twice for the same gun. They told me they could not cancel the order because I paid by debit card and I will have to go through the same three week waiting period for them to issue a refund.
I called my bank and since it is a pre-authorized debit transaction I can put a stop on the payment.
So Cabelas has $ 434.00 of my money, the gun and I am out the money for three weeks (if they decide to give me a refund).
So don't buy anything on-line with a debit card. I am learning a expensive lesson. Use credit card to protect yourself and to be able to get a refund.
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