Springfield XDs Recall

AJChenMPH · Aug 28, 2013

Didn't see it listed...so until a mod adds it to the list in the sticky:

3.3 XD-S™ SAFETY RECALL
Issued August 28, 2013

Springfield Armory® is initiating this voluntary safety recall to upgrade 3.3 XD-S™ 9mm and 3.3 XD-S™ .45ACP pistols with new components, which eliminate the possibility of a potentially dangerous condition. We want to emphasize that no injuries have been reported to date.

Springfield has determined that under exceptionally rare circumstances, some 3.3 XD-S™ 9mm and .45ACP caliber pistols could experience an unintended discharge during the loading process when the slide is released, or could experience a double-fire when the trigger is pulled once. The chance of these conditions existing is exceptionally rare, but if they happen, serious injury or death could occur.

What should you do?

STOP USING YOUR 3.3 XD-S™ 9mm or .45ACP PISTOL AND CAREFULLY UNLOAD IT!

To begin the upgrade process and for fastest response, go to www.springfieldrecall.com. Request a return authorization for the 3.3 XD-S™ Recall. You will need to provide your name, address, phone number, email address and the serial number of your 3.3 XD-S™. The serial number is located on the frame beneath the dust cover (accessory rail).

If you don’t have computer access you may initiate the upgrade process by calling 800-680-6866. If you no longer own the 3.3 XD-S™ 9mm or .45ACP pistol, please advise Springfield of the current owner.

What pistols are involved?

This Safety Recall applies only to:

Springfield 3.3 XD-S™ 9mm pistols - serial numbers between XS900000 and XS938700.

Springfield 3.3 XD-S™ .45ACP pistols - serial numbers between XS500000 and XS686300.

This Safety Recall does not apply to any XD® or XD(M)® pistols.

What will Springfield do?

Springfield will send you a return authorization and mailing label, allowing you to return your 3.3 XD-S™ 9mm or .45ACP pistol to Springfield at no cost to you. Springfield will upgrade your 3.3 XD-S™ 9mm or .45ACP pistol with the new components, and return it to you. Springfield will provide tracking numbers so you can monitor the receipt and return of your upgrades.

Questions?

Visit www.springfield-armory.com for further information about this safety recall. You can reach Springfield at 800-680-6866. Springfield apologizes for this inconvenience, but your safety is our paramount concern.

We greatly appreciate your loyalty to Springfield products.

http://www.eastexshooting.com/Notice.pdf
_____

Note: there are reports that the website is having issues with certain serial numbers...if your pistol falls within the range but the website is giving you a hard time, call Springfield directly.

MCMXI · Aug 28, 2013

Thanks for the link. I just filled out the online form and received an email with a shipping label.

Tommygunn · Aug 28, 2013

My thanks as well. I just purchased one of those pistols and unfortunatly it IS within the serial # range. Just got through printing out the label.

jimbo555 · Aug 29, 2013

Thank you,mine's going back also

horsemen61 · Aug 29, 2013

Yep mine has to be shipped back I just hope they take their time and don't just rush every pistol out the door

JimC · Aug 29, 2013

I have been considering the purchase of an XDs .45. I have been waiting for my dealer to get them in to make the final decision.
The light strike and failure to return to battery issues have influenced my thinking negatively.
SA has now helped me with that decision...I'll wait a few months before buying any XDs if at all.
Good for SA for stepping up and issuing the recall.

GBExpat · Aug 29, 2013

I am going to wait a few months to send in my XDs45 ... let the queue shrink.

Zaydok Allen · Aug 30, 2013

Bummer. I have a 80 mile round trip drive to drop it off. Oh well I guess. Time to take a trip to the big city.

I guess my Ruger SP101 will get a little hip time out of this.

GBExpat · Aug 30, 2013

460Kodiak, I thought I was stuck in the same situation, until I did a Google search for FedEx locations and discovered that they have added one only about 10 miles away ... so mine will eventually be going back.

Outlaw Man · Aug 30, 2013

Looks like mine's going back, too.

MCMXI · Aug 30, 2013

Mine went out today.

Zaydok Allen · Aug 30, 2013

Hey what is the best option for packaging? They say not to send any of the accessories. I was planning on putting it in it's case , boxing up the case, and then sending it that way.

Should I just ask the Fedex people?

Last time I shipped a hand gun I sent it in a case, but that was an X frame revolver. It seems silly to send the big suitcase they give you with the XDs.

MCMXI · Aug 30, 2013

I wrapped my XD-S in bubble wrap and put it in a small cardboard box about 8" x 5" x 3" (Wilson Combat barrel box) and attached the label. Springfield says to send in a "clean" pistol ... bloody cheek if you ask me!!

GBExpat · Aug 30, 2013

1858 said:
Springfield says to send in a "clean" pistol ... bloody cheek if you ask me!!

Why? They are going to have a difficult enough time disassembling, replacing parts, reassembling and returning all of these pistols to their owners in a timely fashion without having to waste additional time & effort to also clean them.

MCMXI · Aug 30, 2013

GBExpat said:
Why? They are going to have a difficult enough time disassembling, replacing parts, reassembling and returning all of these pistols to their owners in a timely fashion without having to waste additional time & effort to also clean them.

How about the additional time and effort I have to waste filling out a form on the internet, printing a label, packing up the pistol, driving to/from a FedEx location to drop off and pick up the pistol. That's an hour of driving not to mention the cost of gas. For some folks this is a huge inconvenience. I guarantee that Springfield will spend less time correcting the issue with my pistol, clean or dirty, than I will have to spend ferrying it all over this great state!!

rhinoh · Aug 30, 2013

Dang! I've got TWO of them to send in

I think I'll send one, wait for its return then send the other....both .45

Added info- when you input the serial NUMBER be sure to put the first two LETTERS as well. If you don't Springfield will say it is NOT subject to the recall. Their website guy needs to do a little tweaking....

GBExpat · Aug 30, 2013

So being able to send the pistols in filthy and, thereby, delaying their return will somehow improve this PITA for you? OK.

Me? I will happily clean my XDs45 in the hope that it will aid SA in completing the mods and returning it to me a little quicker.

I agree that the travel time & expense is a big inconvenience as well as not having the use of our pistol(s) for a month or more, but filling out a form, printing a label, packing the pistol ... not so much.

I hope that you, and all early returners, get your pistols back PDQ!

skoro · Aug 30, 2013

It seems silly to send the big suitcase they give you with the XDs.

I couldn't find a box that the XDs case would fit in, so I put the gun in a ziplock bag, packed it up with styrofoam and bubble wrap in a smaller box and sent it off this morning.

The return instructions make no mention of sending it in the box, so I'll bet they aren't picky about what you ship it in, within reason.

Zaydok Allen · Aug 30, 2013

Just boxed mine up. Older box, but with enough clear packing tape and bubble wrap to ship a Faberge Egg. Dropping of tomorrow. Weird, feels like dropping a friend off at a bus station.

Jeeze, I gotta move, and meet someone.

burk · Aug 31, 2013

rhinoh said:
Dang! I've got TWO of them to send in
I think I'll send one, wait for its return then send the other....both .45

Added info- when you input the serial NUMBER be sure to put the first two LETTERS as well. If you don't Springfield will say it is NOT subject to the recall. Their website guy needs to do a little tweaking....

I'd send both back immediately if they're on the list. There is no advantage in keeping one that you can't take the chance and use. The reality is a pistol that can fire when a round when the slide is released is very dangerous. And some of these pistols have been going full auto. Get it fixed. I know it's a pain in the butt, but the pistol you're keeping is simply dangerous.

rhinoh · Aug 31, 2013

burk said:
There is no advantage in keeping one that you can't take the chance and use.

Sure there is.
What if it turns out Springfield screws up their fix? I'd feel better about sending both in at the same time if they bothered to let us know exactly what they plan to do.

burk said:
I know it's a pain in the butt, but the pistol you're keeping is simply dangerous.

Dangerous? Really? How is sitting in my gunsafe awaiting return of it's mate dangerous? :uhoh:

critter · Aug 31, 2013

Anybody have a guesstimate as to turn-around time on this recall fix?

Zaydok Allen · Sep 1, 2013

Sent mine, and now comes the waiting game.

woodwrkr · Sep 1, 2013

I dropped mine off at the FedEx terminal Friday. This makes the third time I've sent it back to Springfield! The first two times were for light primer strikes issues. They never did fix anything. I had to figure that problem out for myself. I put stronger mag springs in the mags (Tripp Research part no. MS-14C048).

The first time I returned mine to Springfield i asked how they wanted me to package it. The CS guy said to remove all accessories from the case, make sure it's empty. and return it in it's plastic case. The case fits perfectly in a 12"x4"x16" large shipping box. He also said it's best to have the plastic case inside the shipping box before entering FedEx. I guess that just helps prevent raised eyebrows and bad scenes with other customers.

I'm about ready to yell LEMON!!!! at the top of my lungs and ask for a refund.

slamfirev10 · Sep 2, 2013

sent mine in too, with this 3 day weekend, SA will get a flood of guns tues and wed

anyone know if one asks SA for a refund, will they?

Springfield XDs Recall

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