daniel craig
Member
- Joined
- Dec 23, 2009
- Messages
- 2,815
I filed a warranty/replacement request for the pocket clip on my Gerber Propel Downrange Auto knife. I just wanted a new clip and screws. Indicated that the screw holes on the knife are stripped (screws needed constant attention on their older knives) which isn’t a big deal because they have 3 options for carry on these knives so I’d just change the clip location when it came.
They sent me an entire new knife! It’s not auto opening like the one it’s replacing most likely because of where I live (bough the auto opener in a freer state) but it is assisted opening.
I had fully expected from Gerber to just get a pocket clip or not even get one at all. Their customer service wasn’t great in the past but now....I do what changed but l like it!
They sent me an entire new knife! It’s not auto opening like the one it’s replacing most likely because of where I live (bough the auto opener in a freer state) but it is assisted opening.
I had fully expected from Gerber to just get a pocket clip or not even get one at all. Their customer service wasn’t great in the past but now....I do what changed but l like it!
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