Forced to show ID at Acadamy Sports for purchase of gun cleaning solvent

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au_prospector

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Very surprised by the cashier and then the manager at Academy Sports.
During my purchase of Hoppes #9 Copper Solvent, I was forced to show ID. I quickly switched from a debit card to cash and proceeded with the purchase, but afterwards I began to think.

When I questioned why, she said it was the registers fault so it must be corporate policy. Then she said it was a government regulation, which I immediately dismissed as hooey. Finally she just glared at me and stated, "Well you could be inhaling it you know". I work for a large financial institution and was in the store wearing a business suit. Inhaling it?

I received the same lines from the shift manager, except for the inhaling part and decided to leave. Got curious and stopped at the Walmart exactly one block away. Purchased Hoppes #9 without anyone even raising an eyebrow let alone asking for ID.
 
One of these days, just for chuckles, I'm going to ask to see the clerk's ID.

"I'm sorry, but it's my bank's policy that I have to see an ID for anyone who's accepting my credit card. It's part of their corporate policy for protection from credit card theft. It's not up to me, but I'll have to see your photo ID before we can complete the transaction."
 
Well for starters I would be explaining that their need for personal information to sell a NON REGULATED item would make it a deal breaker as I really did not need it that badly or to spend my money there any longer and support such nonsense. Then just leave the product on the counter and walk out never to return as well as a polite letter to corporate HQ explaining my stance on requiring such info and why I would instead spend my $$ in the future at a LGS that VALUES my money and business.
 
Complain

Send an 'E' mail to Hoppe's and complain about that store,and the fact you will buy another product if that is the hoops you have to jump through to clean your tools.
 
au_prospector

Very surprised by the cashier and then the manager at Academy Sports.
During my purchase of Hoppes #9 Copper Solvent, I was forced to show ID. I quickly switched from a debit card to cash and proceeded with the purchase, but afterwards I began to think.

If I am reading this right, you paid in cash and didn't have to show an ID? If so it sounds like it was the use of the Debit card that triggered the ID question. If you still had to show your ID? I have no idea what brought it about.

WB
 
Why blame the cashier for corporate policy? You figure for your sake she should ignore what her bosses ask of her and take the chance of being fired? One should be excluded because they dress nicer than the average Academy Sports customer? Get real. Anything containing volatile hydrocarbons is gonna be huffed by some kid lookin' for a cheap and legal "high". Keepin' 'em outta the hands of young kids naive of their hazards is legitimate. When buying "low odor" mineral spirits yesterday @ Wal-Mart, I see "is customer 18?" come up on the register. I assume it's the amount of grey hair I have that I wasn't carded. Same thing came up when I bought spray adhesive the week before. Folks whine about company policy, but whiners are the reason there are so many corporate policies.
 
No Wildbillz, when I saw her record my ID I quickly changed to a cash trans so they wouldnt have both my ID and my debit card. It was the solvent that triggered the ID.

Relax buck, it wasnt some kind of crazy rant. I asked the cashier what my ID had to do with my purchase. Did it three times and got three different explainations, NOT ONE of which had anything to do with being 18 and I am nearly 3 times that age. Moved away from the register and had a phone conversation with a supervisor who was in back of the store and got basically the same response again nothing about any 18 age rule. I then simply left.

Dont know where you live that you need to be 18 to buy mineral spirits, adhesive and the like. Certainly not around where I live. You need to show ID to purchase gasoline too?
 
You have to show ID to buy spray paint a lot of places, it's possible that solvents are under the same policy.

We're so protected we can do hardly anything and yet the bad stuff still happens.
 
I left over 100 dollars worth of gro. at a Kroger store several years ago. Sacked and rung up. It was near closing and I was paying cash . I has a slightly bent quarter . Cashier refused to take . It wouldn't work in her automatic change machine . I said hey its near closing just drop in deposit bag Bank will take. NO! Got Manager he backer her I told them have fun replacing everything on shelf I wasn't buying nothing .


I did same thing over ID for smokes sign said if you looked under certain age be checked for ID I was in early 60's Those gro stayed behind also. That manager was pissed when I told him said she was a problem wanted every one to show ID even when been told not to. She lost her job shortly after words for same BS . I swear She would ask 100 yr old for ID.

Lots of times when clerk wants to see ID for some BS reason I ask to see their badge and Police ID. I say I show Id to police not store clerks. and leave.
 
When i have made purchases with a credit card at some stores, they have asked to see some ID but have never recorded anything. It was just to make sure I was me and the credit card matched.

Sounds like Academy may have something else in mind.
 
Send an 'E' mail to Hoppe's and complain about that store

1. Why?
2. Do you think the mfg of Hoppes really cares about the 1 bottle they didn't sell to you, or do you think they care about the other 15,000 the store sold?


Well for starters I would be explaining that their need for personal information to sell a NON REGULATED item would make it a deal breaker as I really did not need it that badly or to spend my money there any longer and support such nonsense.

Again, who do you think cares? The individual consumer is a very small fish in a very big pond.
 
Again, who do you think cares? The individual consumer is a very small fish in a very big pond.

Not true. 1 person tells another person etc etc. One time I called Ocean Spray about an issue with a can of Whole Berry Cranberry sauce that came off the line when the berries ran out and had only a couple in it.

I was polite, let them know what happened and asked what was the deal. They explained about the end of line issue and sent me coupons for a bunch of free cans of Cranberry Sauce.
 
If their employees are going to be that stupid I wouldn't be shopping there.
 
What does having a defective product have to do with complaining to a store or manufacturer that you are upset with a policy?
 
It sounds to me that they have gotten burned with stolen debit cards and what the ID to compare to the name on the card. If so, it’s actually protection for you as well as the store.

The one that got to me was when I purchased a pack of smokes at a Dollar General. The clerk wanted to see my ID (I’m 71 years old.) Okay, no biggie. Then she starts entering my DL number into their computer. That was too much, grabbed my license and left.
 
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