Bartholomew Roberts
Member
From the August 9, 2007 Dallas Morning News (page 2A), two separate articles giving examples of 911 failures:
Title: 3 Calls to 911 Not Enough to Prevent Death
By: Tanya Eiserer
November 7, 2006: David Lyles is driving by when a small child comes out and says that someone is trying to kill his mother. He pulls his truck over and calls 911. He can clearly be heard on the 911 tape stating that someone is trying to kill the child's mother.The 911 operator doesn't catch this detail (kill v. harm) and downgrades the call in priority. Even at the lower priority, the goal time for police to arrive on scene is eight minutes. Police do not arrive until after a third 911 call from Mr. Lyles. The police arrive to find the boy's 47yd old foster-father strangled to death with a belt. He is still alive when police arrive but dies shortly afterwards.
Title: Workers Still Making Potentially Dangerous Calls
By: Tanya Eiserer
July 31, 2006 - A woman calls to report a man is in diabetic shock and has hit her and is behaving violently. On the 911 tape, she tells the operator "Our lives are at stake right now. I am going to stay on the phone with you until they get here." The operator says she has other calls and cannot stay on the line. She hangs up on the 911 caller and then lies to the units she dispatches and says that the caller hung up on her. All of this is recorded on the tape. (operator is later disciplined)
November 21, 2006 - A man calls 911 and reports that a man has kicked in the door and abducted a woman. The caller explains that the woman is about to be taken away in a car. The 911 operator not only fails to notify police about the kidnapping. She tells the caller that she cannot send help because he did not have the license number of the car. (operator is later fired)
Just a few examples you can use to explain to others why you choose not to rely on 911 when it comes to your personal safety and protection.
Title: 3 Calls to 911 Not Enough to Prevent Death
By: Tanya Eiserer
November 7, 2006: David Lyles is driving by when a small child comes out and says that someone is trying to kill his mother. He pulls his truck over and calls 911. He can clearly be heard on the 911 tape stating that someone is trying to kill the child's mother.The 911 operator doesn't catch this detail (kill v. harm) and downgrades the call in priority. Even at the lower priority, the goal time for police to arrive on scene is eight minutes. Police do not arrive until after a third 911 call from Mr. Lyles. The police arrive to find the boy's 47yd old foster-father strangled to death with a belt. He is still alive when police arrive but dies shortly afterwards.
Title: Workers Still Making Potentially Dangerous Calls
By: Tanya Eiserer
July 31, 2006 - A woman calls to report a man is in diabetic shock and has hit her and is behaving violently. On the 911 tape, she tells the operator "Our lives are at stake right now. I am going to stay on the phone with you until they get here." The operator says she has other calls and cannot stay on the line. She hangs up on the 911 caller and then lies to the units she dispatches and says that the caller hung up on her. All of this is recorded on the tape. (operator is later disciplined)
November 21, 2006 - A man calls 911 and reports that a man has kicked in the door and abducted a woman. The caller explains that the woman is about to be taken away in a car. The 911 operator not only fails to notify police about the kidnapping. She tells the caller that she cannot send help because he did not have the license number of the car. (operator is later fired)
Just a few examples you can use to explain to others why you choose not to rely on 911 when it comes to your personal safety and protection.