A letter to Remington

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I'm one of the poor buggers who didn't hear about the deal when Remington admitted the problems in the 742's. So I lost the chance to dump the jam-o-matic with a clear conscience.

It burns me when I find a product that should last quite a long time has a life cycle that will be considerably less than what should be expected.

I made a decision quite a while ago to not purchase any more Remington products.
 
Huh?

You get a tight fitting action dirty, especially without adequate lube, and things are going to jam. And gall. Then jam worse. If you can't afford cleaning products, don't buy the shotgun.

The 710 is a LOW END rifle, designed for someone who is going to fire a few rounds to zero it, then maybe 5-10 rounds/year, on average. Don't expect too much from it. If you want a real rifle, you shoulda saved a few more pennies, and bought a 700, which pretty much any gunsmith worth the money to print business cards can work on.

And, FWIW, I know the fellow who invented the 700.
 
Thanks for reminding me about this - Remington never wrote back.

When did I say I couldn't afford cleaning products???

When did I say I got a "tight fitted" action dirty??? That 870 is many things but finely fitted isn't one of them! And I think - call me crazy - a shotgun should be able to fire 200 rounds in a day without hanging up. My wife's Beretta 391 20 ga has gone 400 rounds between cleaning with no failures...

ANd most of all -

When did Remington start making "LOW END" products, i.e. "worthless CRAP"?

I have thousands invested in a workbench, tools, cleaning supplies and chemicals. I spent 90 hours building a 1911 in the Patriot class. As a whole, the guns in my safe are worth more than my BMW and I've taken some of the best professional training money can buy at Thunder Ranch (five classes) and will be doing one on one training with Mckee this summer, then lowlight pistol and rifle in November. As a matter of fact, I spent more on 9x23 ammo last week than that worthless POS rifle that I bought as a gift cost - including tax.

So please don't presume to lecture me about guns or who you know, or what you think you know about me, my guns, or my general knowledge.

On the other hand, maybe I am suspect. I *thought* I could trust the Remington name! On any product they put their name on! I must be dense after all. :banghead:
 
Must of got one of the good ones. Bought a 870 Express HD a few months ago. Have had no problems and after breaking it in it's almost as slick as my Wingmaster. No complaints about the fit and finish either.
 
No doubt there are plenty of good Remmy Express guns, I've seen a bunch and mine is absolutley on the low end of the spectrum - and it made it out of the factory as such.

Paul
 
pangris, I just bought a older Rem pump 760 30-06 and it is a great shooter.I am looking for a new .270 semi-auto and after reading about your problems with Remington I think I will pay more and check out a Browing Bar rifle.Thanks for bring this problem to light.
 
And, FWIW, I know the fellow who invented the 700.
That's not really relevant. The problem is that Remingtons QC has been suspect for a number of years now. I love both my 870s, however a Police model whose ejector spring comes loose from the factory, with the rivet sticking out 1/16th of an inch into the receiver, is a sign of unacceptable QC. Presumably this shotgun would have made its way to a PD somewhere...
 
I own two Remington products - a 870 Magnum and a 700 BDL. They are both excellent! The 870 Magnum (12 g) is no longer made :( but I have been shooting it for 20 years now without a problem.

I purchased the 700 a few years ago in .300 Ultra and it is an awesome shooter without any customization - just put on good scope. A year or so ago, I went to the range with factory ammo and shot some exceptional groups. I sent an email to Remington acknologing their fine product with a picture of my target. A few days later, I get a package in the mail with lots of Remington goodies - hat, stickers, patch, carabiner keychain, etc.

Now I'm working on getting my reloads to shoot as good as the factory stuff.

I have nothing but good things to say about their products. :)
 
Sorry to hear about your bad experience(s) with Remington. Wish they would have answered your letter but doubt that they will. They probably just wish the problem (you) would go away...unfortunately that's the attitude of a lot of companies these day. From my experience, I purchased a Remington 700 BDL in .223 about a month ago. When the gun came in, I was happy to see that the wood was beautiful, the metal was polished and blued to perfection, and the metal to wood fit was perfect. After cleaning and adjusting the trigger, I took it to the range and it printed 1 m.o.a. with Remington Express 55 gr. PSP's. This is my 2nd Model 700 and I couldn't be happier with it. Just glad (and lucky) that I didn't get the occasional lemon that's out there. Why not send a 2nd letter personally addressed to the President of the Company, explaining your lack of answer to your 1st one? I did that with a problem with Ruger, and I got results. Good luck.
 
The Remington 700 is one of the best rifles ever made. If not for that gun, I'd be swearing off Remington forever... but it is inevitable that if I want a custom bolt gun, there is a 90% chance it will be built on a Remmy 700 action...
 
That sucks about your crappy 870 express. My first gun that I ever bought was an 870 express. I bought it as a present to myself about 3 or 4 months after I turned 18 ( last october :p ). I too counted on the Remington name and reputation, for me it paid off. I have a wonderfully smooth shotgun that performs as well as any i've ever shot (and my dad has some top dollar brownings). The shotgun I have now is worth all the hours of work I put in to get the money for it. I have only had it "hang up" on me after about 300 or 400 rounds but if you just put some dingaling in it you can pop the shell right out and keep going. I suspect it will loosen up somewhere around 2k or 3k rounds (i'm up to about 900 or 1k).

You must've just gotten a lemon, it happens sometimes, Remington produces a high volume of products and personally I am happy to only have read about this on the internet then actually experience it. But, I guess if I were in your shoes i'd be pretty burned also. Sound reasoning doesn't put $200 back in your pocket :( .
 
After the crap mossberg calls a barrel arrived at my house i don't think i'll be buying any mossbergs...(nib - unpolished bore, poor fit, scratched finish)
 
anybody who buys a 710 is guilty of being unable to perform rudimentary research. even as one of the biggest fans of remington, i'd reccomend about anything before a 710.

as far as the 870, well, that's too bad. i've had my 870 super mag for 9 years now. i have abused the tar out of that thing... i've crawled on all fours thru a flooded cornfield in pursuit of geese, which filled the magazine w/ mud and got plenty of the stuff everywhere else... abused it on turkey hunts in the rain, pheasants in the snow, falling off a truck at 35 mph, and about anything else that can be done to or w/ a shotgun, this one's had it done - including firing 16 ga. shells out of the 12 ga (a practice i don't condone, btw). thousands and thousands of practice rounds too.

in all that time, grime, and whatever else, it has been cleaned twice. once when new, and once after the goose hunt that filled it w/ mud. never skipped a beat.

so... sorry about your luck. if remington doesn't inspire confidence for you, well, sell/trade 'em off for something that does. hunting seasons are too short for anything else.
 
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I got sucked in also, I would've trusted the 710 before reading these boards.
 
All economy, mass produced guns are going to have flaws. I don't care if it a Mossberg 500, a Winchester 1300, or the Rem 870. They are economy guns for a reason. The fit and finish ain't gonna be as pretty as a Ruger Red Label. A screw is gonna be missed here and there, and it is going to stick out just the tiniest bit. The wood isn't going to fit to the metal perfectly. That is what you get when you buy a $200 shotgun.

The quality of the company is reflected in how willing they are to fix the problem, to make it right.
 
I agree 100%. Today I had the pleasure of dealing with a company* that rushed to make things right and went over and above, and it earns them future business.

*For the record, I bought a Nowlin drop in barrel for a 1911 that didn't quite drop in. One phone call and they offered to fit the barrel by hand for free and cover shipping. And they were polite, professional, and thanked me for my business. That minor gesture might well earn them my business when I buy my next full custom 1911. See how simple that was?
 
Wow, that is amazing customer service.. I will not hesitate to buy from Nowlin.
 
If you want a real rifle, you shoulda saved a few more pennies, and bought a 700

Either that or spend a few less pennies (than on the 710) and get a Savage Stephens.
 
A savage would have been the way to go here. Purchase was influenced by Dad, a previously die hard Remmy fan... but even he has come around to seeing that the name means less than it once did.

Paul
 
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