Overall good experiences. I've bought a couple of guns from there, one of which I saw online and then went to the store and requested that they close the auction.
Description and pics were accurate and the gun, a used Kahr P9, was priced MORE than fairly. I feel that I got a bargain.
Another gun, more of a collector's piece, bought there was fine, too. Overpriced but, when the staff member with whom I spoke realized that I knew what the fair market value was, the price was reduced to what I consider a fair price.
Most guns there are overpriced but, with the latter experience, I think that the prices aren't necessarily firm. Of course, no one in the gun business wants someone trying too hard to beat them down on price so TOO much haggling would probably not be wise.
I will say that I love looking at their used handgun selection. It's always changing and most of the prices are pretty decent.
Overall a good store but one that I don't visit that often since I'm up in Spring.