My local shop is the same way. I've not bought any thing from them in quite a while as a result - even though I'm on first name basis with all of the employees - simply because they've treated friends who don't stop in as regularly to BS and browse poorly (for instance, $400 for a like-new, barely-fired Carbon-15 wtih accessories and a dozen mags and turned around to sell it for $900 the next week without any of the accessories or mags). Still, they're generally just jackasses to everyone - most of the guys who work there are immature under-30 and single types, and don't know how to relate to people at all.
Then there's the 'tacticool' gun shop somewhere in upstate NY which I visited with my grandfather - the name of hte shop escapes me. Small shop, lots of different types of guns. Lots of 'impression' type hardware like ARs with pinned stocks and mock folding 'tactical' shotguns and the like; there were some leather biker products for sale; the guy behind the counter had a big beer gut a long beard and lots of bad tattoos. Basically, it's the kind of gun shop that people tend to think is into things like straw purchases and which the muggles assume is for 'people of ill repute'.
But what happens to me? Let's just say my experience was contrary to likely popular perception. I go in there and start browsing around. I'm wearing a nice jacket, slacks, and golf shirt, and my hair is cropped short with a #2 on the sides (ie not quite military short, but close). I see a rack of ARs and other such fun toys like FALs, AKs and G3s, and meander on over. They've got a fluerescent cord in front of the rack, just a couple inches from the guns, and on the end of the rack there's a sign which says 'LEO Only' or some such hokum, which I promptly ignore as, to the best of my knowledge, there's no law against simply handling such firearms by mere 'civilians', even in NY. I pick one up, adjust the stock, and put it to my shoulder, and the barmaid-tempered women (also covered with tatoos) gives me the 5th degree. At which point I inform her that I'm not from NY state, and - correct me if I'm wrong, lady, but I can legally buy these from you and have them shipped home. Then I promptly left.
The flip side of the coin: Last Stop Gunshop in Rapid City, SD and Gus's Guns in Goshen, NY are two of the damn best shops I've ever been in - in terms of general friendlyness, helpfulness, stock, and price. Granted, the stop at Gus's being a good experience may be due to the fact that I was with my grandfather at the time, but the people working there (a 50-year-old+ couple) were nice to everyone and had the best prices I've ever seen; I'll call from time to time on the phone to see if they have any steals they'd like to let me have (haven't bought anything yet as there's not been anything that struck my fancy, but some good deals - I'm not entirely sure what would even be involved in getting a gun from NY state out to SD).