So I was hunting ducks this morning and on the second shot the tip of my barrel exploded. I know that it didn't have mud or anything in it as I had just cleaned it the night before and put it back in the case.
I was shooting a pretty pricey load. Been using it for two weekends now with no issues. What I believe to have happened, since I had already had one successful shot was that the wad from the first shot jammed the barrel and when the second shot went off I had a $1500 pipe bomb! I'm really lucky that the wad was up by the choke. See pic.
We looked and looked for the choke and wad but couldn't find it. I'm guessing that the two of them are sitting at the bottom of the lake bay about 30 yards out. I'll never find them.
My question is how do I handle this? My buddy thinks that we should call Beretta and see if they will give me a new barrel and I should also go after the ammo manufacturer.
He's correct. It could have been lower in the barrel and blown up in my face. I'm pretty upset. You pay that much for a gun and $40 bucks for a box of game loads you expect to not have failures or misfires. Now I have a blown gun and 4 more boxes of shells I'm scared to use.
How do I politely ask for some sort of satisfaction with the customer service from both?
I was shooting a pretty pricey load. Been using it for two weekends now with no issues. What I believe to have happened, since I had already had one successful shot was that the wad from the first shot jammed the barrel and when the second shot went off I had a $1500 pipe bomb! I'm really lucky that the wad was up by the choke. See pic.
We looked and looked for the choke and wad but couldn't find it. I'm guessing that the two of them are sitting at the bottom of the lake bay about 30 yards out. I'll never find them.
My question is how do I handle this? My buddy thinks that we should call Beretta and see if they will give me a new barrel and I should also go after the ammo manufacturer.
He's correct. It could have been lower in the barrel and blown up in my face. I'm pretty upset. You pay that much for a gun and $40 bucks for a box of game loads you expect to not have failures or misfires. Now I have a blown gun and 4 more boxes of shells I'm scared to use.
How do I politely ask for some sort of satisfaction with the customer service from both?