Beware Intuit/Quickbooks

[Bailey Guns]

I recently applied for a merchant account (credit card processing) for my new gun store with Intuit...the makers of Quickbooks accounting software and many other business products.

My merchant account was denied. Here is the email I received in explaining the denial of my merchant account:

​

Thank you for applying for Intuit QuickBooks Merchant Service. After careful review, we regret to inform you that your application for a merchant account has been declined because we do not support the services or products you offer.

If you have further questions, please contact Underwriting, Intuit Payment Solutions, 21215 Burbank Boulevard, Suite 100, Woodland Hills, CA 91367.​

They don't support the "products and services" I offer? I sell guns. I sell gun stuff...and ammunition. The people I sell to subject themselves to state and federal background checks to pursue a hobby that is protected by the Constitution. My business is licensed by the federal government. But Intuit doesn't support my products and services.

Now, I thought for a moment they meant they somehow couldn't physically support the activity I was trying to conduct. But that can't be it because when a credit card is swiped for a gun purchase it's no different than the credit card transaction that's conducted when one buys a pair of shoes.

No...Intuit doesn't support guns and gun stuff. It's very clear because they asked in the application what products I would be offering for sale.

I hope you consider this the next time you think about buying an Intuit/QuickBooks product.

Intuit/QuickBooks is an anti-gun, anti-freedom, anti-Constitution and anti-American company. And that's ironic because I've been in the gun business for 10 years and they've never had a problem accepting my money for other products and services I've purchased that supported that gun business.

 

[gearchecker]

I have heard this said of a couple different companies.
Intuit is on my NO-GO list.
I wish you great luck finding a card company.
I shouldn't be too difficult.

 

[mgkdrgn]

Hmmm, thats what I use for my accounting program as well ... but wasn't planning on using them for merchant services.
GunPal has a merchant service program, "virtual terminal", that I thought looked very interesting.

 

[dogtown tom]

I don't sell assault rifles, AK47's, AR15's or Glocks.

I sell SPORTING GOODS because it don't scare the wimenfolk.

***not to hijack your thread....but the Dallas Morning News refuses to run ads for "gun shows". They have no problem with "outdoor & hunting shows".
They also have no problem with selling ads to Bachman Pawn with real pics of guns in the ad. Go figure.

 

[Old Fuff]

Intuit also makes the popular TurboTax line of income tax software.

Because of this thread I won't be using it anymore.

Those that feel the same way should consider H&R Block as an alternative.

 

[Zak Smith]

That's strange- Intuit accepted our application for a merchant account over two years ago, which included disclosing that we sell NFA items.

When I was shopping around at that time, every merchant service would freak out if the phrase "sell guns on the internet" was uttered. As an FFL, you're only selling guns to people in person at the shop, or business-to-business billing interstate, remember?

The NRA Business Alliance http://www.nraba.org/benefits.aspx has lined up a credit card processing service specifically for gun businesses. If that had been in existence when I set ours up, I would have gone that route then.

 

[NinjaFeint]

Intuit/QuickBooks is an anti-gun, anti-freedom, anti-Constitution and anti-American company.

I think you have a terrible understanding of freedom, the Constitution and America. Nowhere in the 2nd Amendment does it say they have to do business with gun related businesses. They are exercising their freedom by not doing business with you.

You can not like them and I don't want to support them due their point of view, but drop the Fox News style argument about them being anti-American.

 

[Bailey Guns]

Oh...yessir, Ninja.

I'll get right on that. Thanks for the lesson. Yawn.

 

[hso]

You're making an assumption that it's because you sell firearms or firearms related products. You should ask them in writing and get a written response.

 

[EddieNFL]

They are exercising their freedom by not doing business with you.

And advertising their opposition to the 2nd amendment (if that was the reasoning).

but drop the Fox News style argument about them being anti-American.

I guess he was exercising his freedom.

 

[bigalexe]

I think you have a terrible understanding of freedom, the Constitution and America.

I don't believe anywhere the OP stated that the merchant in this Business to Business service is legally bound to serve him, he simply stated that they declined to serve him based on his chosen product line.

From that information we can presume that the general consensus of the Board of Directors, voting shareholders, or Policy Making CEO's are against ownership of firearms by the general populace based on their decision not to deal with individuals involved in the business of firearm sales.

So in the end I think the OP is saying "look this company is anti-gun, maybe we shouldn't support them. Let's use the capitalist American economy to our advantage and take our dollars elsewhere."

Thank you for trolling, try again.

 

[CoRoMo]

Hang in there Bailey. Look at it this way; you don't want to do business with guys like that anyway. Now that they've tipped their hand, now that you know, and now that we know, they will not be making some of the money they would have, had they not taken up that position. No TurboTax, no Quickbooks, nothing that says Intuit will ever earn my money if I know about it.

 

[Old Fuff]

Sometime back there was a big go-around when a card processing outfit that was part of the Citi Bank empire dropped CDNN Sports in Texas because this New York based company didn't like the idea of selling guns through catalog or Internet advertising. Both the NSSF and NRA ended up tieing a tin can on their tail.

Anyway the email they sent seems clear enough, so I won't be buying any of Intuit's software until I know - one way or the other.

Of course they have a right to reject any potential client over what the kind of business they do. But as a consumer I have the same right.

Bailey Guns is licensed by the United States Government to sell firearms. His business is a legal one. That should be enough to satisfy any credit card processor.

 

[gym]

Plenty of fish in the sea. Hope this gets around, if it hit's them in the pocket, "hard enough" they will change their policy. Bad business decisions in a poor economic climate, are looked down upon by the board of directors, who are only interested in the bottom line. If it affected me, I would write a letter to the board.

 

[jbrown50]

Bailey Guns,

If I were you I'd contact Intuit headquarters and make sure that this is actually in line with their corporate policy. You could have simply come in contact with an overzealous employee who felt a need to interject his or her personal/political feelings into your situation.

http://about.intuit.com/contact/

 

[ArmedBear]

What, exactly, did you tell them?

Have you asked what their policy is?

I'm perfectly happy to make sure I don't support them, but only if I have better information.

 

[LubeckTech]

I recently read that Chase will not establish merchant accounts with those in the gun business and if anyone has more information on that please share it. I have a Chase checking account with Visa chech card (I WILL NOT use the trem debit!!) which I use only for internet purchases 90% of which are for guns, gun parts and accessories, reloading components and other firearm related stuff. I plan on contacting them to find out if this is true and if it is I will need to close my account because they surely would not want to deal with a scum bag like me! I respect the right of a merchant to chose whom they do business with but I also have the same right. Everyday we vote with dollars and I want my dollars to go to businesses who support the second ammendment when ever possible. I also wish to deny money to those who don't.

 

[ArmedBear]

I use a World's Foremost Bank credit card for all transactions that will take a credit card, and pay it off at the end of the month... A while ago, they upgraded us to "Signature" cards. One can arm him/herself, with the "points".

 

[danprkr]

You're making an assumption that it's because you sell firearms or firearms related products. You should ask them in writing and get a written response.

Ditto.

In addition I have a buddy that works for them. I have forwarded him the link to this thread. I don't actually think he's high enough up the totem pole to force a change, but who knows?

 

[Bubbles]

We use First National Bank Omaha for merchant services. They are gun-friendly and handle both Brownell's and the NRA provider mentioned above.

The GunPal option also looks interesting, will have to look at how the monthly fees break down between the two.

 

[maksim]

Intuit uses Chase to process payments. They do not support gun sales, and if they find out, will close your account.

just an FYI.

 

[ArmedBear]

Intuit uses Chase to process payments. They do not support gun sales, and if they find out, will close your account.

Can anyone shed light on this besides Internet rumors?

Corporate policy link, perhaps? Anything substantive?

If it's true, I will act accordingly. However, before I do something like tell a phone solicitor to do something painful and obscene, I want to make sure I have accurate information.

 

[Beelzy]

Try Imax Bankcard Network.

 

[sblum100]

Accepting Gun Stores

Hi, I work at QuickBooks Merchant Service as the Director of Marketing. We actually do accept gun stores that are processing transactions face to face. We do not accept gun stores that are transacting business over the web. If you have any questions please contact QuickBooks Merchant Services and apply, but make sure you note that your processing will be face to face.

 

[General Geoff]

We do not accept gun stores that are transacting business over the web.

Why? What concerns does your company have, if all applicable laws are being followed? Inquiring minds (who are responsible for a lot of currency transactions) want to know.