alpineman1
Member
- Joined
- Aug 17, 2010
- Messages
- 1
I purchased a Baush & Lomb Discoverer 10X42 binoculars about 6 years back for $580.00. they came with a lifetime warranty.
I have been getting a double vision out of them and cannot focus them in, also the eyecups have loosened so bad they will not stay out.
On June 29th I sent them in to Bushnell (bushnell ownes Baush & Lomb) over night delivery for warranty repair, on July 23rd after not hearing back or receiving them back I called to inquire about them they said they have not looked at them yet and don’t know when they will, still after not hearing from them it is August 17th and I called and was told they want $262 to repair them they are trying to tell me I dropped them. And this is not covered under warranty. These binoculars have never been dropped and when not in use were always stored in there case. They have always been very well cared for. There are no signs of them ever being dropped.
Last year I had a problem with my Leupold riffle scope was not able to adjust anymore sent them in and within 2 weeks had them back no questions asked.
I own another pair of bushnell binoculars and 2 - 4200 bushnell riffle scopes. Which I purchased in the last year. 1 riffle scope was messed up from as soon as I got it could never get it to sight in properly after about $100 in shells at the range trying to sight it in, they kept telling me it was the riffle not the scope so I changed to another scope and within about 3 shoots all was good they finally gave me a new replacement scope. This is all within a week of purchasing it.
No more Bushnell products for me, they have no warranty and customer service is terrible.
I have been getting a double vision out of them and cannot focus them in, also the eyecups have loosened so bad they will not stay out.
On June 29th I sent them in to Bushnell (bushnell ownes Baush & Lomb) over night delivery for warranty repair, on July 23rd after not hearing back or receiving them back I called to inquire about them they said they have not looked at them yet and don’t know when they will, still after not hearing from them it is August 17th and I called and was told they want $262 to repair them they are trying to tell me I dropped them. And this is not covered under warranty. These binoculars have never been dropped and when not in use were always stored in there case. They have always been very well cared for. There are no signs of them ever being dropped.
Last year I had a problem with my Leupold riffle scope was not able to adjust anymore sent them in and within 2 weeks had them back no questions asked.
I own another pair of bushnell binoculars and 2 - 4200 bushnell riffle scopes. Which I purchased in the last year. 1 riffle scope was messed up from as soon as I got it could never get it to sight in properly after about $100 in shells at the range trying to sight it in, they kept telling me it was the riffle not the scope so I changed to another scope and within about 3 shoots all was good they finally gave me a new replacement scope. This is all within a week of purchasing it.
No more Bushnell products for me, they have no warranty and customer service is terrible.
