I'm not sure if this belongs here or in "handgun holsters and accessories". It may need moved if I got it wrong
I made the mistake of shelling over legitimate % for a Surefire XC1 earlier this year. I wanted the real small size to carry concealed daily on my Glock 19, and I keep hearing about Surefire quality.
Well, it was a failure. It would frequently stutter and shimmer and also, fairly often, just simply shut off. This applied to using the momentary arms with my thumbs or depressing the constant on switch. Firing the gun or even just dry firing and racking the slide or hitting the light with my hand could induce failure.
Here is a video demonstrating some of the initial condition:
https://www.youtube.com/watch?v=SEhxoELh09k
I called Surefire customer service (US customers have no email option), and they called back about 4 hours later. I was unable to answer, they left an email for a specific customer service rep. I sent the above ^ video and basic description, surefire sent a UPS label to return the light. The total time to return the light for repair was about 5 weeks.
It returned today. Same light, same exactly problem. As far as I can tell all they did was put it into a different box, wait 4 weeks, and then ship it back.
https://www.youtube.com/watch?v=mqHawjrDLv4
I'm not sure what I will do with this now. I can never trust a product that fails immediately after the manufacturer "fixes" it, nobody will want to buy it, I guess I will do the exact same thing with Surefire again, hope for a different outcome, maybe they'll send me a new one if I ask, and then I"ll sell it and try to find something that works? IDK. I have a holster for the G19 + XC1 too, not sure what I'll do with it.
I made the mistake of shelling over legitimate % for a Surefire XC1 earlier this year. I wanted the real small size to carry concealed daily on my Glock 19, and I keep hearing about Surefire quality.
Well, it was a failure. It would frequently stutter and shimmer and also, fairly often, just simply shut off. This applied to using the momentary arms with my thumbs or depressing the constant on switch. Firing the gun or even just dry firing and racking the slide or hitting the light with my hand could induce failure.
Here is a video demonstrating some of the initial condition:
https://www.youtube.com/watch?v=SEhxoELh09k
I called Surefire customer service (US customers have no email option), and they called back about 4 hours later. I was unable to answer, they left an email for a specific customer service rep. I sent the above ^ video and basic description, surefire sent a UPS label to return the light. The total time to return the light for repair was about 5 weeks.
It returned today. Same light, same exactly problem. As far as I can tell all they did was put it into a different box, wait 4 weeks, and then ship it back.
https://www.youtube.com/watch?v=mqHawjrDLv4
I'm not sure what I will do with this now. I can never trust a product that fails immediately after the manufacturer "fixes" it, nobody will want to buy it, I guess I will do the exact same thing with Surefire again, hope for a different outcome, maybe they'll send me a new one if I ask, and then I"ll sell it and try to find something that works? IDK. I have a holster for the G19 + XC1 too, not sure what I'll do with it.