Charles Daly Wants to Hear From You!

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Not much mention, if any, of your cowboy sixguns. In all honesty they could be a lot better. I've shot a couple of matches with a borrowed pair, but I just wouldn't buy them. In order to be very competitive they would need some pretty good gunsmithing. If they were significantly lower in price than the Uberti's, maybe it would be worth it, but a Uberti Cattleman just seems so much better out of the box.

On the other hand I really--and mean REALLY!!--would like to see you import the Zastava Model 57 Lux. Wow, a "modern" semi auto that fires the 7.62x25 with a warranty...it just couldn't get ANY better than that!!

ZastavaModel57Lux.jpg

Buck
 
I think it is wonderfull that you would engage the shooting fraturnity direct like this. I would love to see more of it.

Since you are asking... :) As you know, the company that owned Winchester deserted us. In so doing, they quit making some fine firearms. Is there anyway you could become liscensed to have the Winchester 94 series of rifles brought back? Even imports, if reasonable in price, would be nice.
 
I'm guessing I know the mentality of the former "customer service" guy...

Betcha his paperwork was excellent, and all the numbers/metrics were met, at least on paper, and he was always right at his budget.

He just sorta forgot WHY he was in that position...
 
I have two CD shotguns (both are 12G Field Tactical Model pumps). One I've had since June 2004. Since then I've run a whole lot of rounds through it. I used it for a tactical shotgun class. I use it for shooting trap with a group of other firearms instructors at a private camp about every 5 or 6 weeks. I've never had any issue with it...works every time.

I like it so much that when my favorite gun store got another one in recently I bought it and put it in a Bore Store in the back of my safe... I'm bound to eventually wear out the first one and want a back up.

I generally consider that shotgun to be one of the better deals I've made on a firearm. In December I won the shotgun stage of my clubs 3 gun bowling pin match. Several guys I beat were shooting fairly high dollar semi-auto's.

Thanks for putting out a shotgun that works so well for me.

migoi
 
Mr. Kassnar,
All I can say is, WOW!! I don't currently own a Charles Daly but the guns I do own are from companies that are very well known for excellent customer service and after sales help. To me personally, that is very important in where I spend my hard earned money. After reading your post, I am now going to look at Charles Daly as I expand my collection.

Thank you Sir!
 
As a smith my CD experience is good

Mike,

I fix guns for small shops that don't have enough volume to have a smith on site,

The CD's I have seen this way are usually dirty from to much use and and little or no care, A good cleaning and they are good to go for a long time!

The ONE of out and broken part, 1 phone call and the part was in my hand in 3 or 4 days, That is better then most parts houses!
 
A question, when you took over the CD name, did you also take over support for the older guns out there? reason I am asking is there are a lot of the older Japanese CD shot guns out there (the superposed clone) and I was wondering if you are supporting those guns, as the prices are darn attractive and If there is support, I will be buying some.

Otherwise, just keep reminding the people who do the final inspection/testing of your guns that one bad gun (not working, blemished, etc) in the wrong hands is capable of more image damage than 100 perfect in the right hands.
 
On the other hand I really--and mean REALLY!!--would like to see you import the Zastava Model 57 Lux. Wow, a "modern" semi auto that fires the 7.62x25 with a warranty...it just couldn't get ANY better than that!!
Click to expand...

Does it use a double-stack magazine?
 
I've got a ZDA and it's a fantastic little gun - I actually like it more than my Sig! I realize you're no longer importing them and Zastava is selling them, but I thought I would throw the positive plug in. I would not hesitate to buy another Daly.

jw

PS - I will be at the show on Saturday in Columbia.
 
Thanks for the interest, and welcome aboard!

I've got about 4000 rounds through my CD 1911 EFS without any problems other than a couple of weaK magazine springs. My first and only 1911!

I have toyed with the idea of replacing the sights with either adjustable or night sights, but because of the odd size of the dovetail cuts on the slide replacement sights aren't available.
 
Sir,

If you're taking suggestions on new rifles to import, please take a look at the Australian International Arms M-10 series of Enfield-pattern rifles in .308 WIN, and 7.62x39. I think they'd do well in the US, but no importer seems able to seal the deal.

Marstar has them up in Canada. Here's a link.
http://www.marstar.ca/gf-AIA/index.shtm

Thank you for your time. Enjoy wading through the posts!

Best,
John Bear Ross
 
And for the record, I believe Smith & Wesson pays shipping both ways, and Springfield Armory does it on occasion (had them do it before, others haven't).
Click to expand...

Springfield will pay the shipping if it's warranty work. However, you have to pay the shipping to them and then they reimburse you for it.

Sounds like Charles Daly pays for the shipping to them up front.
 
I just want to say Welcome to THR and I was in the process of saving for a mini Mauser action and the Big Greenie stole the line from you. I still have a line on a 223 bolt face version.
 
Mr. Kassnar,
I have never had any direct dealings with Charles Daly myself, my hunting buddy and his wife own several of your firearms though and like them. To any firearms buisinessman I would like to see the following:

1. A handgun/rifle combo in .454 Cas. or .460 S&W. A double action revolver with a 4-5 inch barrel and a handy carbine with ability to mount a scope would be great here in Indiana since they just leaglized pistol cart. rifles for deer hunting.
2. Someone to make a competitor to the savage Model 24 and the Springfield M6 Scout. These are fun guns.
3. A M1 carbine that is as good as the orginal military ones.
4. Remember us lefty's. I own a lot of savages due to their taking care of my left handed needs. I think it is an untapped market.

I thank you for taking the time and effort to listen to us. That alone has me wanting to take a closer look at your products and spend some money! If the gun industry would spend more time listening to the buyers instead of developing another .30 cal. cartridge.......
 
Says a lot, jumping in here, Charles Daly. I have a 1911 in stainless (CD011xxx). Bought new. Great shooter. Had a machining burr on the mag catch, which was easily knocked off. Doesn't like HP's, but then all I shoot is RN. Other than that, no problems at all.

I find it very refreshing that a company would jump out into the deep like this.
Thanks for taking an interest, and welcome to The High Road.
 
I too would like to see a list of possible imports.

How about a top-break revolver in a modern, non-rimfire caliber?
 
I have several Charles Daly 1911s, including my favorite, which is the EFS.
They are exceptional values for the money, but my only gripe with any firearms manufacturer's customer service is that the people answering the phone are not "gun people". They seem indifferent and lack enthusiasm. Their knowledge base is also slim at best. This is a phenomenon that plagues most manufacturers. The first perception that someone gets when they call a gun manufacturer is the person who answers the phone. If they lack enthusiasm and are indifferent, this is not good for the industry as a whole.
I would also like to see more accessories offered with firearms purchases , ie, holsters, extra magazines, NRA membership discounts with every firearm's purchase, etc. Springfield Armory is a good example of a manufacturer who has marketing down to a science and understands the shooting community.
So in summary, Charles Daly, excellent products, but marketing, accessories, and promotion needs to improve and expand.
Welcome aboard and its good to see someone who represents a major manufacturer get involved in the needs of the shooting community.
 
Well

Personally, If I were an importer I wouldn't even think of bringing in a modern 7.62x25 especially if I were offering any sort of warranty on it. I know why everyone wants one. There's a bunch of cheap surplus ammo out there. Imagine offering a lifetime warranty on something that people will be pounding crappy corrosive surplus of questionable quality through.

Any way you guys could take the Tanfoglio pistols away from EAA? Decent pistols, but really crappy company importing/supporting them.
 
Kudos to you Mr. Kassnar for your post. I hope this sets an example for other companies, and I hope you continue to post and participate. It is refreshing to see a company cater to the civilian market, it seems like more and more firearm companies are only concerned with government contracts.

Your actions are greatly influencing my opinon about your company. There is just one problem. While a lot of people seem to be asking for new types of guns, I only ask if you could put more of your product on the shelves here in Indiana.

I may be blind, but I have never once seen a single Charles Daly product in a gun store. I dont know anyone who owns a Charles Daly product, and have never knowingly seen one at the range. The lack of availability makes it hard to consider your product. ;)

I apologize if you already have dealers in Indiana, if your company does where are they located?
 
Welcome to THR,sir!!

It is super refreshing to see this kind of interest in the wants and needs of shooters from a factory owner!

Your ideas of what customer service whould be are over the top,and well appreciated.It will be an expense to your company but the happy customer is a repeat customer,as you know.

again,Welcome aboard.
 
Mr. Kassnar,
You are a class act. I have only shot one CD i .45 and fell in love with it. Unfortunately the owner wouldn't sell. I am now for sure in the market for one since your post.
 
Mr. Kassnar,

First, welcome to the forum.

I have owned 2 CD 1911s in the past. I had the same problem with both of them; a failure to eject. I was impressed with the features and fit of the pistols, but simply could not make it past 2 shots without a stove-pipe or a nose-down slam into the feed ramp.

The commander version I had purchased new, so after my range trip I had returned it to the dealer to get it checked out. All I know is that about 8 working days later he called me back in and said the pistol had been checked thoroughly and nothing was wrong with it, but that it also had been completely cleaned and what-not. Next range trip I had the same thing happen. I ended up trading the CD in on a S&W because the dealer wanted to keep me happy.

My second CD 1911 was an officer size model. I purchased it used, thinking perhaps the commander version I had earlier was a fluke, and because, like I said, I really like the CD features and the way it fit my hand. Same problem with that one as well. The dealer I purchased this one from suggested that perhaps I was limp-wristing the pistol. I explained to him that I primarily shot hot-load .357 and .44 magnum, so doubted that it was lack of control causing the issue, not to mention I have not had the same problem with Colt, Springfield or Norinco. There just must be something different about the CDs.

I know there are a number of people out there who really like their Charles Daly 1911s, and I never try to dissuade anyone from purchasing one. I feel that for the money, the CD is difficult to beat, but I also counsel that the person might want to shoot one first.

I am tempted to try a brand new full-size, though, now that I know there is a person on the forum to which I can tell all my woes! Not positive, but tempted.
 
Mr. Kassner I greatly appreciate you candor and your offer to repair the gun but , I have the problem almost completely corrected through very slow and careful work on it myself , and it would require some 1 to correctly fit the beavertail to the frame without question because it very very rarely sticks anymore .

You see when it arrived "I purchased it online from a NY dealer" the safety would hang up perhaps 1 out of every 5 or 6 times if I pressed it and let it go . It also had a horribly heavy trigger pull .

One look at the backstrap and it is obvious the frame wasn't relieved enough on the left side for the safeties clearance and that is where it hangs .

I disassembled the weapon and also found the trigger components had quite a few burrs on them where they contacted each other . The sear has a gouge right in the middle where it contacts the hooks on the hammer and its surface was quite rough .

I very very carefully used 400 and 600 wet dry sand paper to work out these burrs as well as to remove some metal from the frame for the safety .

I have spent perhaps 12-15 hours on the gun going slowly since I am not a gunsmith and now have a very nice safe trigger pull "the hammer has never followed the slide down" and the safety is almost 100% functional .

I have also replaced the mainspring housing with an arched one and the mainspring with a 20 lb spring .

I am hesitant to send it in because all it really needs is to have the sear replaced and fitted correctly and slightly more metal removed from the frame .

It is my nightstand weapon and letting it go for a month , well it is something I just don't care to do at this time as that gun has fired 100% of the time , and I am most accurate with it .

How busy is the service dept and when could they have it returned ?

Quite frankly after a little work on it myself I consider that EMS my NEW $500 Colt Commander without all the extra trigger lock garbage to deal with minus a pony on the slide .

The only other auto I had that was 100% WAS a Colt Commander 20 years ago worth $700 then after some extra work on it .

O and I forgot to mention one area your service dept shines is in the people who answer the phones , they have always been polite even if they can't answer a question , unlike the women who Taurus has answering the phone , she will slam people on hold without a word and sounds like you're disturbing her soap operas every time she has to pick up the phone .

Lastly since so many seem to be giving you their "wish" lists how about finding or making a nice copy of the M1A semiauto 308 to offer us for under a grand . Marstars sells one in Canada for under $500 , something even in the $700-800 range would be nice compared to a $1,500 Sprinfield .
 
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