Dan Wesson customer service

[JeeperCreeper]

I emailed both CZ and Dan Wesson, haven't heard anything yet.

But I figured I'd check in here for advice. I basically have a "busted" Dan Wesson revolver that can't shoot a full cylinder of either .357 nor .38 special without binding up.

I have an older Monson Mass revolver.

It's my second DW firearm, and I swear by the quality and accuracy of their firearms. However, I traded another one of my firearms for a nice looking 714.... And I think I got a dud.

I'm not sure if my stainless .357 is out of time, but it seems that a loaded cylinder likes to bind once every revolution (not sure if it's the same chamber every time). Funnily enough, it cycles fine with an empty unloaded cylinder. It is one of my "woods" guns up here in Alaska, but I haven't shot any heavy loads out of it.

Regardless, do you guys think they still service Dan Wesson revolvers from years past? I'm not asking for free service, I just want it fixed and back to being my loving revolver again if cost feasible.

What say the hive mind?

If not, any good Dan Wesson gun smiths out there?

Regardless, I can always sell it at a loss as a project gun. I won't lie to a buyer, like I think the previous owner did to me.

 

[NIGHTLORD40K]

Check to make sure the B/C gap isnt too tight- this can cause binding as the barrel warms up.

 

[ontarget]

I would check the B C gap as well first. I recently picked up a S&W 38 HE from I believe the 1930 time frame. Functioned fine in the store and looked fine. First 6 rounds of 38 fired no problem but second cylinder bound up. Then like yours, once every revolution it would bind. I found that it had a very slightly bent ejector rod. The right spot got too tight when things heated up. Replaced the ejector rod for 15 bucks and no problems since. You may have a combination of a very tight BC gap and very slightly bent ejector rod.

 

[JeeperCreeper]

BC gap as in barrel cylinder gap?

I'm gonna sound like an idiot, but do you just buy metal spacers to measure it?

 

[v8stang289]

BC gap as in barrel cylinder gap?

I'm gonna sound like an idiot, but do you just buy metal spacers to measure it?

Feeler gauges, you can buy a set fairly cheaply at your local auto parts store.

 

[Beancounter81]

Check the B/C gap when the gun is warmed up - be sure to check each chamber. My DW 715 cylinder has a slight high spot on one chamber and will bind when warmed up if the B/C gap is too tight. Luckily DW's are very easy to adjust the gap. Normal DW gap is 0.006".

 

[JeeperCreeper]

I'll check that. As of now, it won't revolve when cold, normally locks up 2 outta 6 rounds. Then I have to open it, rearrange, and try again.

In other news though....

Dan Wesson got back to me, very fast response time honestly.

It appears I can send it to them and they will look at it, obviously I assume I'll pay for whatever service they do. I'll get some feeler gauges first, with Dan Wesson being a back up plan.

 

[sugarmaker]

Did you get the barrel wrench/combo tool and feeler guage with the gun? It’s used to set gap.

 

[JeeperCreeper]

Did you get the barrel wrench/combo tool and feeler guage with the gun? It’s used to set gap.

No, I'll check eBay.

It's was basically a toolbox gun, so it wasn't coming with any accessories or history.

I tried tracking one down with my last Dan Wesson, but I regretfully traded the gun before I got one. The only gun I truly regret getting rid of.

 

[Beancounter81]

No, I'll check eBay.

EWK Arms sells new barrel wrenches for Dan Wessons along with the appropriate size Allen wrenches and the .006" feeler gauge. May be cheaper than eBay. No affiliation other than I've bought a few parts from him.

 

[JeeperCreeper]

Perfect, they were $80-90 for haggard parts on eBay... Might as well ship it off and have someone do it in 10 minutes at that rate

I'll check them, thank ya

 

[stonebuster]

Perfect, they were $80-90 for haggard parts on eBay... Might as well ship it off and have someone do it in 10 minutes at that rate

I'll check them, thank ya

In stock at EWK Arms small frame barrel wrench $28. Best wrench available IMO

 

[IMAhobbyist]

Among my collection there is a pinned barrel DW .357 that gave similar problem a number of years ago and upon examination the cylinder had shifted on the crane (correct terminology?) causing a binding issue on not all of the chambers also. In my instance this is/was a press fit and remedied by press action back to the original position. Have shot at least 10 years since with no other issue. Not really suggesting this as the problem here, just thought it worth mentioning.