ArchAngelCD
Member.
That right there is a handful of truth! That dealer should have sent the gun back to S&W instead of selling it on the NET where the buyer can't see it.The seller probably took your gun to GunBroker because nobody would buy it after a firsthand inspection. This reflects more poorly on the seller than S&W. I say let Smith do their thing. These PC snubs are sweet!
Also, I would have inspected the gun before I did the paperwork and in that condition I would not have accepted delivery so it's partially your fault too. Also, your FFL should have noticed the damage before you did and told you about it. If anything S&W is forth in the blame line in this case.
Put your big-boy pants on and handle it. Contact S&W who can fix the problem instead of crying to people on a forum who can't help you.