Hey everyone - I've been a long time reader of this forum, but this is my first post. I wanted to chime in, say hello to introduce us, and to tell you a little bit about our company Eastex Shooting Supply.
We are a small business owned and operated by two families. At the time of this email we are a little over two years old. We started selling reloading brass on gunbroker and have continued to grow quite quickly from there. Our website
www.eastexshootingsupply.com is home to nearly 40,000 products and we carry everything from AR-15 accessories to tree stands and everything inbetween.
As you have seen from the posts above - we do not have a customer service phone number at this time. At this point in time we simply do not have the man power available to answer calls on a regular basis. We understand this will turn away a lot of business, and hope someday to hire more people into the business but are not there yet.
We reply to nearly all emails within a day, and often within a few hours.
Someone already posted the link above to our Reseller Ratings reviews and I will do so again here:
http://www.resellerratings.com/store/Eastexshootingsupply_com
You may also want to take a look at our Gunbroker feedback - at the time of this email our numbers are as below. This is one of the absolute best ratings you will find on gunbroker for sellers with that many feedbacks.
GunBroker.com member since 9/8/2010
Total Feedback Points: 2684
Positive Feedback Points: 2674
Neutral Feedback Points: 2
Negative Feedback Points: 8
Positive Feedback: 100%
http://www.gunbroker.com/Auction/ViewUserFeedback.aspx?User=1699173
As far as our customer service being poor as brought up in a previous post in this thread, people are very quick to share negative experiences, and there are people everywhere who have had bad experiences with any number of companies. There are many many more people out there who use us on a regular basis and have had great experiences who you just have not heard from.
Why should you check us out then? We're a small business built from the ground up by working hard and treating our customers well and offering some of the best pricing on the web. We take pride in our work, and love every minute of it. We are family oriented, god fearing, gun loving, proud Americans through and through. That's it.
Feel free to contact us at
[email protected] and we'll do our best to get you what you need.
Thanks, God Bless.
Willie (aka "W." if you've got emails from me in the past!)
