Factory Instructions for SIGMA Trigger Work

[doc540]

Sigma was designed to simulate the feel of a double action revolver as a transition weapon for officers changing from a revolver to a pistol. A trigger pull of about 10 lbs is necessary for the weapon to function. However, if the trigger pull is excessively heavy or rough, those issues can be addressed. If you would like to send it in for repair:



Put your name, address, phone number, and the issue(s) that you are having inside the case with the gun. Take it to a FedEx service center (not a FedEx Kinkos or a mom & pop place) or there are sometimes FedEx Express Drop boxes at US Post Offices. Go to FedEx.com to find your closest shipping location. Ask for a white medium express box, they will give it to you free of charge (don’t let them “sell” you a box). Smith & Wesson only pays for the shipping, not the shipping materials. Please include all magazines if there is a feeding, misfire, and or extraction issue.



ü On the shipping label address it to the address below:

ü Your Return Shipping Address: By Federal Law, we must return it to the address used on the shipping label.

ü In section4a) mark the box second day air

ü In section7) mark the box bill to recipient, on the line write this account # [redacted, PM OP for #], and on the line total declared value write the cost of the gun

ü In section mark the box direct signature required. We will repair it and send it back to you.


Frank Smith

LSG Manufacturing
10059 Hwy 1476
Comanche TX 76442
lsgmfg.com
325-885-2700 phone/fax

Authorized Warranty Station for:
Smith & Wesson , WALTHER, and Remington

(You're Welcome)

 

[kmrcstintn]

I'll be the 'very cautious' voice here...if this trigger manipulation is anything like the 'unauthorized' hack method that nullifies the warranty and creates a hornet's nest of possible litigation...no thank you;

if I were someone considering this proposal, I would first be on the phone to S&W to verify their stance on this claim; if everything is ligitimate...full steam ahead; I personally want the manufacturer's backing before doing any significant modification with the trigger/firing mechanism on any of my firearms;

later

 

[Hk Dan]

Alternate Idea:

Place gun in box. Place box in gun locker. Buy a GLOCK.

<g>

Dan

 

[Blind Bat]

According to their website and the post above they are an authorized warranty service center. I think it would be somewhat difficult for S&W to void your warranty because you sent your gun in for repair to an authorized service center and it came back with a decent trigger.

Not to mention who the heck cares if they void your warranty? S&W was giving away Sigmas for $99 with just about any other S&W purchase last year. It boggles my mind that they still sells these things.

 

[InkEd]

I sent a gun to them for sw repair work.

It came back okay.

They are an authorized repair center.

 

[doc540]

clarification:

The above post was a direct cut-and-paste quote of what the S&W authorized repair facility themselves posted on an open, public firearms forum.

They posted their Fed Ex account number on a public forum.

I, personally, have never spoken with that facility nor have I had work done there.

Both of my Sigma's were returned to the Springfield, MA address after having spoken with a S&W customer service rep.

And for the record, I got GREAT service from them and both of my Sigma's are much smoother and break cleanly although the trigger pull is still around a safe 10lbs.