FN service ...thumbs up so far.

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Redlg155

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Joined
Dec 25, 2002
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NW Florida
I sent my new FNX .45 in to customer service due to a frame blemish behind the triggger guard. They issued a UPS ship label and I sent it in. 3 weeks later I get it back, and lo and behold...nothing was done! I called the Browning/FN support line and was told that it was in spec and you can expect a blemish on a combat weapon. Not good.

I then call the head of customer support and as a end result FN will give me a new replacement. I just got the ship label in my email. So..happy ending to an initially dissapointing situation.

Thanks FN for restoring my faith!
 
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