Nothing wrong with vendors being behind, it's the dishonesty that gets me mad as H*ll. When I put in my order It said all was in stock and would ship within three days. Now you can't even get in touch with the co. (been trying for weeks to just cancel) so I don't want to order from elsewhere then have double. If they are that backordered and have nothing in stock there should be EMPLOYEES sitting around doing nothing.I'd wait it seems all vendors of guns & accessories are at least 2 months behind.
Well, that makes two. I'll never order from Glockmeister.I've ordered from them a half dozen times and have found them to be generally acceptable as to order filling, S&H cost and general stock levels. However, I've found them to be rather uncommunicative on more than one occasion.
The last order I placed arrived without a recoil spring assembly (RSA) that was on the invoice as shipped, charged to my credit card but not in the box. Two phones calls were endless ringing and a third I did leave a message they have yet to return. They also did not respond to a series of emails I sent. The story is actually more complex than just this but as Jack Webb would say, "Just the facts".
After waiting what I believed to be sufficient number of working days and based on these actions, or lack thereof, I protested the non shipped but charged RSA with my credit card company and received a credit. Glockmeister has not responded. The protest stands.
I understand the stress and work brought about by a mountain of orders and back orders, but I expect a company to deal with their errors expeditiously. This they have not done.
Nothing wrong with vendors being behind... If they are that backordered and have nothing in stock there should be EMPLOYEES sitting around doing nothing.
Per your request, the back ordered item has been canceled. I also only show one transaction being made with your order.
Have a great day!
It's not just here! Go to one of the Glock forums and say ANYTHING bad and it gets deleted and you get slammed even after dozens of customers complaints. One other forum I'm on allows constructive criticism with no problem.The store is right up the street from me. Good bunch of guys, but I see where I would be torqued if the same thing happened to me. Perhaps I will swing by tomorrow and mention this thread to them.
I show the original charge was refunded for order number 11111 in January because we sent the order down to get shipped out but the order was not completely in stock so we returned the money $85.88 on 1.28.13. We created a new order for the same items and canceled the previous order so that we could refund you in full. The new order number was 22222. This order was charged $85.88 on 2.18.13 because the items became all in stock and were shipped that day. You should only have the one charge from us in February. The charge in January should have been refunded as we do not have the funds from that month any longer.