matsaleh
Member
Want to get some opinions here, although I know most of you are shy and reserved about chiming in on things, please give it a try.
I saw a gun I'm interested in on an online dealer's website. While they do have an online catalog for consumers, they have a policy that they do not display pricing info to consumers, only (via password protected access) to dealers on file with them. Therefore, I can see that they have a gun I want, but I have to get my local dealer to contact them for a price.
I wrote them and asked them why have such a policy, when their competitors do not. This policy requires me to contact my local dealer, have him contact the distributor, get the price, and contact me again. This process takes longer and more effort than necessary when I'm just price shopping. Instead of going through this trouble, I'm more likely to deal with someone who makes it easier for me.
The distributor's reply was that they are protecting the dealers, and allowing them to make a profit. They also said that, if the consumer knew the real price of the gun, how could the dealer make a profit in this transaction? This makes no sense to me. Cars are sold every day with informed buyers knowing the invoice price and other cost information, and then negotiating with dealers for a final customer price.
IMO, this policy relies on consumer ignorance to make a profit, which is, to me, essentially deception. This is disrespectful of the customer, and is an attempt to subvert free market forces to preserve a profit. Of course a local dealer must make a profit to stay in business. I have no problem with that. If I know the cost of an item, and I know what the dealer's markup is, I can make an informed buying decision. Or, if I think the dealer's markup is too high, I can either try to negotiate, or go somewhere else. I don't see the problem there.
In an age where pricing information is readily available in general, this practice is certainly a way to lose my business, at least.
Just wondered what others thought about this.
BTW, I'm not going to say who the distributor is, because I don't want to start a flame war, malign any individuals, or otherwise make things personal.
Cheers.
I saw a gun I'm interested in on an online dealer's website. While they do have an online catalog for consumers, they have a policy that they do not display pricing info to consumers, only (via password protected access) to dealers on file with them. Therefore, I can see that they have a gun I want, but I have to get my local dealer to contact them for a price.
I wrote them and asked them why have such a policy, when their competitors do not. This policy requires me to contact my local dealer, have him contact the distributor, get the price, and contact me again. This process takes longer and more effort than necessary when I'm just price shopping. Instead of going through this trouble, I'm more likely to deal with someone who makes it easier for me.
The distributor's reply was that they are protecting the dealers, and allowing them to make a profit. They also said that, if the consumer knew the real price of the gun, how could the dealer make a profit in this transaction? This makes no sense to me. Cars are sold every day with informed buyers knowing the invoice price and other cost information, and then negotiating with dealers for a final customer price.
IMO, this policy relies on consumer ignorance to make a profit, which is, to me, essentially deception. This is disrespectful of the customer, and is an attempt to subvert free market forces to preserve a profit. Of course a local dealer must make a profit to stay in business. I have no problem with that. If I know the cost of an item, and I know what the dealer's markup is, I can make an informed buying decision. Or, if I think the dealer's markup is too high, I can either try to negotiate, or go somewhere else. I don't see the problem there.
In an age where pricing information is readily available in general, this practice is certainly a way to lose my business, at least.
Just wondered what others thought about this.
BTW, I'm not going to say who the distributor is, because I don't want to start a flame war, malign any individuals, or otherwise make things personal.
Cheers.