(706) 568-1906 is the HK USA Service number that operates from 8AM to 5PM EST. When I needed a new extractor and springs for a P7M8 that was almost as old as me (and that I'd bought used) they not only came through, but did it quickly and for free. As a side note, you'll hear a lot of stories from the "HK hates you" crowd. I'd be curious to know how many of those people own or have owned an HK product, and the extent of their experience with HK Customer Service. Mine couldn't have been better; please let us know how yours works out.