I have been using RIMZ moonclips in my 610 and 625 for many years. I recently ordered them for the 986 and there is an issue. The 7th round was almost impossible to install and once done, the loaded clip would seat only 3/4 of the way into the cylinder. I wasn't gonna bang on it to try to seat it...
I emailed RIMZ with some photos and within 5 minutes had an email stating they are aware of an issue. Ten minutes later I was issued a refund. Pretty good service I must say. I emailed some measurement they requested and we shall see if that helps the design to be adjusted.
Disappointed that they don't work but I must give them kudos for their customer service, and I do. It's reassuring to find people who care about their products and customers. I sure do love the RIMZ compared to the metal clips!
I emailed RIMZ with some photos and within 5 minutes had an email stating they are aware of an issue. Ten minutes later I was issued a refund. Pretty good service I must say. I emailed some measurement they requested and we shall see if that helps the design to be adjusted.
Disappointed that they don't work but I must give them kudos for their customer service, and I do. It's reassuring to find people who care about their products and customers. I sure do love the RIMZ compared to the metal clips!