Flame cutting may be a concern, but the greater concern that demonstrated itself when these extra-light revolvers came out was crimp jumping.
In other words, each shot, when full-powered magnum loads are used with light bullets, slightly dislodges the other bullets in the cylinders from their cases, since there isn't enough mass in gun or bullet to really absorb all of the recoil.
By somewhere between the third and fourth shot, the cylinder locks up because the remaining bullet or bullets have stuck out the cylinder mouths.
The phenomenon isn't restricted to ultra light .357 magnums. The most interesting case of it I have read of involved a Ruger Alaskan chambered in a high-intensity, large-bored cartridge. The gentleman carrying it was charged by a large brown bear, exactly the reason he had purchased his revolver. He drew, and shot the bear repeatedly as it charged. The fourth shot finally downed the bruin, nearly at his feet. His relief was short-lived, however, when he realized that he could not open the cylinder to reload: the fifth and final round had jumped its crimp, and completely locked the cylinder.
If that fourth round had not disabled the bear, it would have had him - he could not have fired the last round.
S&W hasn't answered me in more than a week; what are they hiding?
S&W isn't hiding anything: they clearly stated the recommended ammunition for your friend's revolver, and engraved it in the side of the weapon so it could not be forgotten.
I recommend that your friend follow S&W's recommendation on bullet weights with his lightweight revolver.