^^^^^^
I called. No questions asked.
That was my experience with S&W too.
I called them and asked to buy a new safety lever for my MP9c (preferred to keep with the same operation as a BHP).
I told them that I cosmetically damaged it and while it wasn't a safe queen, it bothered
Its an odd part... I think its actually part of another p/n for them from the conversation.
They said they would ship one for free.... even after me explaining what I did to it and reiterating that its a cosmetic thing only.
They never asked me when/where/how I got the gun.
Then, about 2 wks later, I called again because I didn't get it.
Same conversation.... 'my fault... cosmetic only'. They looked it up and we confirmed the correct address etc.
I offered to pay... but they sent me another one for free and still never asked me anything to do if I was the original owner.
About a week later I got it...... then about 3 days later... I got the 1st one the sent (looking at the post marked padded envelope).