Marlins Quality Control is still spotty

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VoodooMountain said:
I'm not sure which cheap overseas rifles you are referring to aside from a few Turkish models most imports are of good-great quality from Europe. Glock, HK, Walther, Beretta, etc.
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Norinco copies of Brownings, Taurus copies of S&W and Beretta, Rossi levers. I'm not talking about European firearms or Miroku Brownings.
 
montess85 said:
Yeah. The checkering is not the greatest on the replacement stocks. I really wish I kept my mouth shut about the original defects. They really weren't that bad. I wasn't horrible to the CS representative. You could defiantly tell I was mad though. I'm not going to be ok with that level of service from a gun company no matter how nice the lady on the phone is to me. Now my standards are even higher with these replacement stocks. Maybe I'm wrong to be like that but they had a chance to make it right and they ****** up horribly. The person who worked on my rifle clearly didn't care about what it looked like. Its perfection or a refund now. Probably won't be buying anything from Marlin or Remington again either. I'm not going to roll the dice hoping I got a good one anymore. My story isn't in the minority.
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This Remlin company does not care about the customer (you.) They care about cranking out "X" number of rifles in "Y" amount of time and getting those sold at price point "Z". In their eyes they have succeeded. You have given them your money. Now the fact that you expect a JM quality product, well, that is just trivial to them.
 
Their CS representative contacted me today. They apologized to me again for the issues I was having. They swore they were looking into why it was sent back to me looking like it did. He told me if my rifle looked the same or worst than when I sent it in they would replace it with a new one from the factory. I told them that it was really nice of them to offer that , but I'd have to pay for another transfer fee again. So I hope it doesn't have to come to that. If the new stocks don't exceed my expectations then the replacement 1895 better be the nicest one in Illion NY or they can just mail me a check for the rifle and the new XS sights that are now useless to me. Haven't gotten a response yet from them.
 
montess85 said:
Their CS representative contacted me today. They apologized to me again for the issues I was having. They swore they were looking into why it was sent back to me looking like it did. He told me if my rifle looked the same or worst than when I sent it in they would replace it with a new one from the factory. I told them that it was really nice of them to offer that , but I'd have to pay for another transfer fee again. So I hope it doesn't have to come to that. If the new stocks don't exceed my expectations then the replacement 1895 better be the nicest one in Illion NY or they can just mail me a check for the rifle and the new XS sights that are now useless to me. Haven't gotten a response yet from them.
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return the sights.
 
well i'm gonna buy a marlin 1895gbl soon so I will be looking at it before I buy it! my gun shop will show it to me before I purchase one! and I like the looks of the 1895gbl its a cool looking rifle!
 
DPris said:
There may be some happy & surprised .357 people later this year.
Denis
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Oh yeah? Not the first time we've heard this.

Marlin has been telling people the .357 1894s are right around the corner, only for months/years to drag on with nothing in sight.

Have they fed you lies, too?
 
You can still find nice quality rifle made in USA. Last sample examined was Ruger 77 chambered for .275 Rigby (rich man's 7x57).
 
Speedo66 said:
Unfortunately, when conglomerates or private equity firms gobble up a company, their thoughts are never "how can we make this better?", it's always "how can we make this cheaper?".
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Jeebus yes. Remember the Bangor Punta days at S&W?
 
While I don't have an issue with Marlin's new matte black finish (as opposed to the old nice bluing), I do take issue with the mismatched grains I see on the fore-ends and stocks.

I've not seen real problems with accuracy or reliable on the newer Marlins, it's simply that the cosmetic issues are evident.

But I do have a couple superb Bangor Punta-era S&W revolvers ... just fabulous.
 
Despite the issue of the front sight being crooked on my new guide gun it has become my favorite rifle I own. If your like me and have always wanted one don't let the possibility of it needing some tweaking hold you back. Your missing out on a ton of fun. 18 grains of trailboss behind a 350 grain hardcast is marvelous soft shooting nirvana. Its like a 12 gauge with trap load, just a firm push in the shoulder.
 
Skylerbone said:
I don't condone the corporate strategy but I do understand they're in the business for profit and not to please discerning customers who want heirloom quality and looks on a Walmart budget.
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I don't think anyone expects "heirloom quality" from a deer rifle but some of us demand something better than inferior wood and sloppy finishing (not to mention canted sights and butt plates installed crookedly) on a $400.00 plus rifle. What seems to be lacking lately from more than one company is nothing more than having pride in the work you do. Doing the job right and having pride in your work shouldn't add that much cost to the making of a firearm. If you can't make it right at an affordable price in the first place, don't make it at all.
Even though I might like swishing a slug of fine wine around in my mouth to titillate my palate before swallowing it but can only enjoy lager on my beer budget, I still expect my Pabst Blue Ribbon to not be flat.
 
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SwampWolf said:
I don't think anyone expects "heirloom quality" from a deer rifle but some of us demand something better than inferior wood and sloppy finishing (not to mention canted sights and butt plates installed crookedly) on a $400.00 plus rifle. What seems to be lacking lately from more than one company is nothing more than having pride in the work you do. Doing the job right and having pride in your work shouldn't add that much cost to the making of a firearm. If you can't make it right at an affordable price, don't make it at all.
Even though I might like swishing fine wine around in my mouth to titillate my palate before drinking it but can only enjoy lager on my beer budget, I still expect my Pabst Blue Ribbon to not be flat.
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amen brotha, may i have anotha!!! :)

couldn't have said it better myself.
 
I fear however that the other choice was indeed to shutter the doors forever. I recall an article some time ago about Remington's new strategy going forward and it sticks in my mind that they aimed to produce a firearm a second. With the demands that placed on workers it should come as no surprise that wood cannot be sorted and matched or that the occasional screw hole wanders off target. Maybe some day Marlin fans will be rewarded ala Harley Davidson and the company will wind up in more caring hands while still being profitable.

Shooters are lining up in droves for $400 plastic stock Rugers and Remingtons which are at the same price point and aren't heirloom quality. So what's the difference in expectation? Buy a $400 bolt action and get a rough finish, no sights, and a cheap composite stock. These are the misfortunes of anyone at the Bush League level going forward. Sad but true that Marlin is hardly alone in this respect. (Again, I don't like it either).
 
The Marlin 336 I bought years ago cost me $350 for the used rifle (Scope, rings, and base were over twice that). It has been a deer and hog rifle for the handful of times I have hunted with it. Mine, paired with my grandfather's Marlin 1936 in 30-30 when he passes, will be heirloom rifles for my son. Remington owned Marlin will have to seriously step up their quality if they want to be at that level again. Which I don't see happening anytime soon.
 
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