Rosen made me choose Sparks!
Well, I had my second attempt at communication with Rosen today and I was not impressed.
The first time I attempted to speak with him as on the phone in 2003 and he brushed me off with a very cold tone, then I heard from Tony at Milt Sparks and he was so hopeful both over phone and email that I just couldnt go with anyone else, even though there was a 6 - 8 week wait. I received a wonderful rig from them consisting of a 1.5" belt a VM2 and a single mag pouch for my 1911.
Well here I am 3 years later, and I wrote a very short and simple, yet detailed email to Rosen. I am working nights lately and due to this I am often not up during business hours. Rosen sent me a generic reply email stating that I would need to call them since they are unable to answer questions over email. I found this strange since his site specified that I could contact them via email with any questions. I was not attempting to place an order, I just had a simple question regarding the HK 45 USP and if they made a specific model of holster for that gun model. Tony from Milt Sparks on the other hand sent me his NINTH reply in about 10 days regarding various holsters, etc. Tony even pointed me to another holster maker (Rusty Sherrick) when I asked him a question over email about an additional rig that would allow me to carry with a weapon light. Again, I could not see giving my business to anyone else. So I ordered the I-BAK and a double mag holder, and the wait is now aroudn 20 weeks. I guess all that great work and wonderful customer service paid off over the last number of years!
In the meantime I have a Galco Miami Classic II that arrived today which I will use until the Sparks holster arrives.