Hey guys, since this thread keeps bubbling back to the surface, for anyone interested, I thought I'd post the e-mail instructions I just got from S&W about shipping the pistol. I noticed that this says to notify the shipper that it's a firearm.
SMITH & WESSON WARRANTY REPAIR SHIPPING INSTRUCTIONS
*** Please note your pre-paid label can be found at the bottom of this email. ***
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1) Prepare your firearm for shipment:
ü Put your firearm in the factory box or a sturdy cardboard box with cushioning. Remove all other items & accessories from the box that are not needed for repair. (Do not send wood presentation boxes or metal cases) Include all magazines if it is a misfire, extraction, ejection, or feeding issue.
ü Include your name, physical shipping address (No P.O. Boxes), daytime phone number, and the reason why you are returning the firearm on a piece of paper inside of the factory box.
ü For Express handgun shipments, use a FedEx Box (free of charge from a FedEx Customer Center) or a sturdy shipping box. Do not reuse cartons that bear an ORM-D marking or old address labeling.
Please note: do not ship any ammunition with a firearm!
ü Securely seal your shipping box and apply the return shipping label.
ü Important: Write down the tracking number and save it as a reference. Smith & Wesson insures authorized returns, and will process claims for replacement in the unlikely event the package should become lost.
2) FedEx Shipping: Firearms may be shipped from:
ü FedEx Daily Pickup Accounts
ü FedEx World Service Centers Go to fedex.com or call (800) 463-3339 for locations.
ü Call for a Pickup (800)-463-3339 … between 7:30am and 9:30pm EST. •When the recorded greeting starts, Press 9 to access the Premier Customer Service Program.
•At the prompt, key in acct 999 999 944
•Record your pickup number … it will serve as a receipt.
ü Firearms may not be shipped at FedEx Office, KINKOS or FedEx Drop Boxes
ü FedEx requires that you verbally inform the receiving FedEx employee that a package contains a firearm.
ü If package is dropped off at a FedEx World Service Center, be sure to ask for a receipt.
3) Return Shipment to You: Requires an Adult Signature. Federal regulations prohibit a driver from leaving a firearm unless an adult receives it, so you must not sign the “Driver Release” section of the Delivery Notice that FedEx uses to notify you of an attempted delivery.
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That’s all you have to do - Smith & Wesson will pay the shipping cost for you!
It’s another feature and benefit of the Smith & Wesson Advantage™!