Order canceled on gun broker.

I bought an item on gun broker. I sent the seller an email asking where to send the check to.

A check? Personal? That could be the issue. And if “no checks” was disclosed in the listing, I’m not surprised he hasn’t communicated.
There’s two sides to every story.
 
Gunbroker says somewhere that they “expect” but can’t force sellers to go through with transactions. I may be misquoting slightly from memory but that’s the gist of it. Basically they know some sellers won’t honor the auction process for whatever reason and they can’t/won’t force them on the issue.
 
Gunbroker says somewhere that they “expect” but can’t force sellers to go through with transactions. I may be misquoting slightly from memory but that’s the gist of it. Basically they know some sellers won’t honor the auction process for whatever reason and they can’t/won’t force them on the issue.

Gunbroker will do nothing about scam sellers. I had a seller with over 2k A+ reviews accept payment for a Colt 6920 i purchased for $1100 via buy it now on one of his auctions. He accepted online payment via debit card. A few days after I had paid and received a receipt I was emailed by the seller stating that the gun I had won at auction was out of stock and wouldn't be drop shipped from Colt to my FFL for over a month. I said that I wanted a refund in full including all shipping fee's. The seller initially refused refund, and after getting his states LE involved would only refund me minus a 20% "restocking" fee. Basically robbed me for over $200.
Gunbroker did literally nothing during this three month long process, despite my sending all records and communications from the seller showing he never had the item in stock to begin with and refused me any kind of refund initially.
You'd think someone committing federal crimes on their website would at least have their account temporarily disabled as incentive to oh I dunno, not break the law.

Gunbroker is trash and its only getting worse. The amount of scam listings on Gunbroker is unreal. Gunbroker is where misrepresented guns and scam artists dwell.
 
.... You don't see a lot of those on GI.
You don't see a lot of anything on Gun International. I would guess it has less than 1% of the firearm listings on Gun Broker.

I truly wish there was an competitive alternative to Gun Broker. While their fees are starting to climb that's not my issue. GB complete and total lack of meaningful customer service is why I don't use them as often as I once did.
 
AFAIK, GB was sold to some new investors and GB had reported $60m in earnings for the year before the sale. The new owners did not improve the platform noticeably but added a 1% fee for them collecting the sales tax.
I do less volume on GB than last year and sell a lot more to repeat customers but still am at the same spot in the top 1000 sellers. For me that is a sign that the volume on GB has gone down overall.
For every sale there has to be a seller and a buyer and if GB would indeed side with sellers, they would hurt their business, especially since the great O has forced internet facilitators to collect sales tax, even on private sales and on used goods.

Even in Germany, a country that loves to tax its citizens, the sales tax on privately sold items is not collected and on used items dealers only collect sales tax on the difference between purchasing price and sales price, in other words on the profit, since the item had been previously taxed.
 
Gunbroker says somewhere that they “expect” but can’t force sellers to go through with transactions. I may be misquoting slightly from memory but that’s the gist of it. Basically they know some sellers won’t honor the auction process for whatever reason and they can’t/won’t force them on the issue.
Yes they CAN force them on the issue. Put the conditions in their "Terms of Use" and when those terms of use are accepted, that's the way it is. If you read your GB Terms of Use, you will find in there that you cannot dispute their charges. They stuck me for charges for a couple auctions I did not do and when I challenged GB they said "tough". I went to my CC company and they told me: "GB's terms of use say they can do that and you agreed to their terms of use. We can't help you." I closed my GB account that day.
 
Just had this happen to me on GB. Bought item. It was a good deal but not a great one. Got this message after I won the auction:

“Good afternoon Sorry to inform you that we cancel the order because was a mistake in the price.“

Sucks that GB won’t crack down on this. I messaged the seller and said I would give negative feedback. They never messaged back after 24 hours so I left it. Only thing I can do.

Funny thing was that I checked the feedback before bidding because it was an A rating and not an A+ and there was negative feedback for a similar reason.

Here it is:

“I was excited to purchase this shotgun I had looked long and hard for. I won and left a message immediately to coordinate payment. Received email the next day saying they sold the gun to someone else.”

I wasn’t worried about it since there was no fraud or money changing hands so went ahead and bid anyway.

So the seller is not a scammer just a very bad seller and business.

First negative feedback I have ever had to give.
 
A check? Personal? That could be the issue. And if “no checks” was disclosed in the listing, I’m not surprised he hasn’t communicated.
There’s two sides to every story.

That is no excuse for not communicating. I get sick of the curmudgeon gun sellers that think they are doing you a favor. If you don’t want to interact with the public then don’t sell something publicly.
 
If you go to the "additional terms of sale" from many dealers, they state right at the top......"We reserve the right to cancel the order at anytime.". This would tell me they do not need an excuse.
 
If you go to the "additional terms of sale" from many dealers, they state right at the top......"We reserve the right to cancel the order at anytime.". This would tell me they do not need an excuse.

I suppose taken to the letter, that would give them fair claim to dispute a negative feedback even.

“Well, we said right here in the ultra fine print that we won’t sell to you if we don’t like the selling price, or don’t feel like it, or don’t know how to read numbers.”

Reminds me of sellers “testing the waters”. They really don’t want to sell unless they get some target pie in the sky price.

In my instance, there were no such claims. They are just bad at their job.


They probably thought they were going to get a lot more than 1 bid.

Same story with me. I was the only bidder at $400 with a $600 BIN price.

I have to say, I am more mad at the circumstances than not getting the item. I’m not too broke up about it as it was sort of an impulse and it was something I would use. The immediate email after the auction ended about how they couldn’t sell it to me because it was the “wrong” price really gets on my nerves.

It wasn’t wrong. It was lower than they wanted to sell it for most likely. However, it could have been a consignment item and they did make an honest mistake and didn’t get as much for it as their client wanted. If that was the case it cost them a new negative feedback which may or may not matter long term.

Even after mine, they still have a 78 A rating.
 
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Seller did a complete refund no questions. He received the grips and did a refund.
 
Curious as to how sales are going now that major credit card companies are TRACKING ALL FIREARM purchase activities !.
I believe IF I were bidding ,I'd want to pay with a check also . In My case however ,I'm Never gonna buy anything off that clown-site .
 
If you go to the "additional terms of sale" from many dealers, they state right at the top......"We reserve the right to cancel the order at anytime.". This would tell me they do not need an excuse.
While that policy may apply before a bid is placed, cancelling an auction after a bid is placed violates GunBroker terms of use.
 
If you go to the "additional terms of sale" from many dealers, they state right at the top......"We reserve the right to cancel the order at anytime.". This would tell me they do not need an excuse.
Not really. It tells me they want the playing field strongly tilted in their favor and that they have no faith in the Auction system/method of sales or their own knowledge of the market or ability to price things.
Also, they are very poor business people.
I would not waste my time with anyone with that disclaimer in their "additional terms".
 
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