The call is free.
If you are unable to find a RCBS product at your local dealer, you may order the product direct from the factory. (US and Canadian residents only please.) Call RCBS Customer Service at 1.800.533.5000 or 1.530.533.5191 Monday through Thursday 6:30 AM - 3:00 PM PST, or you can write us at RCBS, 605 ORO DAM BLVD., OROVILLE, CA 95965. We accept MasterCard, Visa, checks and money orders.
Actually, they seldom accept payment. RCBS warranty must be experienced to be believed. The tool is under warranty, there is no requirement for the owner to be the original purchaser.
Cheers from Darkest California, (- Well, there is a bright spot here in Oroville.)
Ross
(Remember, there are several RCBS hand priming tools, so you will need to specify which you have.)