I have been trying to get an order from them for the better part of 5 months.
And it isn't like this is a small order
First it was we haven't run that order yet, then our lead order hasn't come in yet.
I finally told them to refund my money. Haven't heard from them about that either.
I have been dealing with them for a long time and to be treated this way is not right.
I hope your experiences with them will be all right but I am looking for a new supplier