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S&W - Walther PPK/S recall

Discussion in 'Handguns: Autoloaders' started by JimJD, Apr 20, 2009.

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  1. JimJD

    JimJD Member

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    I didn't see this around so I am posting, sorry if it has been already.

    Just saw my father today and he showed me a letter in today's mail.
    Smith and Wesson has "issued a recall of certain Walther PPK/S pistols".
    Here's a OCR copy of the front of said letter...

    IMPORTANT PRODUCT SAFETY WARNING
    AND RECALL NOTICE TO WALTHER PPK/S PISTOL OWNERS
    February 20, 2009
    You have been identified as a purchaser of a Walther PPK/s pistol. This notice contains important safety information and we ask that you carefully review and follow the instructions in this notice.
    On February 20, 2009, Smith & Wesson announced a recall of certain Walther PPK/s pistols. A copy of the important safety recall notice is enclosed.
    At Smith & Wesson, we are constantly evaluating the safety, reliability, and performance of our products. As part of this process, we have identified a condition that may exist in certain PPK and PPK/S pistols which might permit a round to be discharged without the trigger being pulled. When the manual safety is disengaged, we have determined that, in certain pistols, the possibility exists that lowering the hammer may cause a chambered round to fire. We initiated this recall campaign in the interests of safety, since any unintended discharge of the pistol has the potential to cause injury.
    PLEASE STOP USING YOUR WALTHER PPK/S PISTOL. We are asking that you return it to us immediately so that all necessary repairs can be completed.
    To accomplish this task, please proceed as follows:
    1. STOP USING YOUR WALTHER PPK/S PISTOL.
    Any unintended discharge of a firearm has the potential for causing injury, and we ask that you stop using your pistol immediately.
    When you return your pistol to Smith & Wesson, we will replace the existing hammer block feature with a new part at no cost to you. Your firearm will be returned as quickly and efficiently as possible. Visit www.ups.com or call {800) 654-3848 for the UPS store and box locations nearest you.
    Smith & Wesson is committed to producing the safest and highest quality firearms available and this recall is part of that effort.
    THANK YOU FOR YOUR COOPERATION IN THIS IMPORTANT PROCESS.


    S&W listed shipping instructions on the back of the letter and included shipping labels.

    I want to predicate that the following statement is not a bash on S&W.

    I have first hand experience with his particular pistol, and it had to be sent back shortly after it was purchased. It had multiple problems/issues (mostly with the safety), and now this. It's a shame, we really like PPK series and S&W firearms.
    What really bothers me is that the letter is dated Feb. 20th, 2009. He gets the notice on Apr. 20th, 2009?! This pistol is not a safe or range queen, it's a daily CCW tool.

    Two months lag time in getting the word out? Really? Thanks S&W. Thanks a lot.
     
  2. Brian Williams

    Brian Williams Moderator Emeritus

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    There is a short blurb in American Rifleman this month also, Pg 26. That copy had to be placed about 2 months ago.
    Better late than never actually making it a recall like Glock and their "suggested changes"..
     
  3. Upstate Gun Man

    Upstate Gun Man Member

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    S&W WALTHER PPK recall

    Any specifics on purchase dates or serial numbers etc?
     
  4. JimJD

    JimJD Member

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    According to the May 2009 issue of American Rifleman:

    "Smith and Wesson is recalling all Walther PPK and PPK/S pistols manufactured from March 21st, 2002, until Feburary 3rd, 2009."

    "The serial numbers of recalled pistols are listed on the company's website, http://www.smith-wesson.com."

    S&W can be contacted at (800)-331-0852.
     
  5. walker944

    walker944 Member

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    Sent mine in about 6 wks ago. Just called S&W customer service. Looks like they finally got parts from their supplier and they are going to start doing the recall work on Monday (May 4). They said it would be another 3-4 weeks before I got my gun back. What an annoyance!! :cuss:
     
  6. JimJD

    JimJD Member

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    Thanks for the heads up walker944.
    I'm sorry to hear that it will take that long to get your pistol back. When my father had to send his in a couple of years ago (has it been that long?), I believe it took about six weeks. I'm going to get in contact with him, hopefully he heard back from them.
    But I'm really not surprised, especially with how things are going right now in the industry. Perhaps S&W is focused on certain products and getting them out there before the landscape changes.
    Add the number of pistols that have been recalled over a seven year production period... I'm guessing S&W's fun meter at the factory is in overdrive.
     
  7. flyingdeserteagle

    flyingdeserteagle Member

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    Sorry if this sounds ignorant, but do the Smith&Walthers' safety levers act as a decocker?
     
  8. TCOV

    TCOV Member

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    Yes, the safety acts as a decocker. There seems to be a problem with some of them. I have not heard how often this malfunction occurs. I sent mine in a week ago.
     
  9. Zerstoerer

    Zerstoerer Member

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    Has anyone received their PPK back yet?
    Seems to take forever...

    They mailed me another shipping label after I had already sent it in.
    At least S&W responded to my email to acknowledge reception of the gun.
     
  10. searcher451

    searcher451 Member

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    A couple of folks on the Walther Forums have reported receiving their guns back as of this week, the first reports heard there on the topic. The process is taking far longer than S&W thought, apparently: upwards of from 12 to 16 weeks. Available parts seem to have been an issue initially. The best advice seems to be this: Be patient.
     
  11. Rodentman

    Rodentman Member

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    I sent mine in March 28. Nothing yet. Heck, when I get it back it will be like getting a new gun for free!

    I am lucky that I have plenty of other handguns to keep me busy in the meantime!
     
  12. Rodentman

    Rodentman Member

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    I received mine back today. Guess the Rodentwoman didn't know it was a firearm since she signed for it.

    The did the mod, polished the feedramp and replaced the cracked grips. I'll take it to the range Friday.

    Now I gotta clean it. Appears to have been fired, but definitely not clean as when I sent it in.

    But it's here!
     
  13. hhb

    hhb Member

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    Return

    I missed the delivery last night. Big Brown will be back after 5PM today. 76 days from the day I shipped it until the attempted delivery last night.
     
  14. MartyG

    MartyG Member

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    Mine came tonight. Sent via 2-day UPS, but it arrived in one day. Same story as the rest of the guys. I feel a two-stage "step" in the safety now, I'm guessing first stage sets the safety, second stage drops the hammer.
     
  15. Rodentman

    Rodentman Member

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    I took it to the range today. Ran a box thru with no troubles at all. I didn't want to shoot more than a box since .380 is still hard to find and I am down to a few boxes. I don't reload that caliber.

    I am pleased with the work done.
     
  16. NewColonial

    NewColonial Member

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    According to S&W, only the PPK/S are being worked on. S&W doesn't even have the parts to repair the PPK yet.
     
  17. MartyG

    MartyG Member

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    Yes, can you believe it?!!! The PPK guys on another board are REALLY PO'd. After waiting a month after being told not to use it, for the shipping label to arrive, then another two months for the safety department to give the green light, then a couple of weeks of actual processing, only then to be told that only the PPK/S's were being fixed! Stories I've seen on the boards, as heard by calls to S/W seems to center around a needed spring. Some say it's in, some say it's being engineered, and some say they're waiting on parts. Every call to Customer Service is a different story. Some pistols have been there since January, i.e. in for another fix, then held up once the recall became reality. What a late time to discover this "spring" issue!
     
  18. J Lambs

    J Lambs Member

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    Just got mine back this week. Looks the same. The invoice says that they also polished the feed ramp. At least Ruger gave me some free stuff for my troubles with the LCP.
     
  19. NewColonial

    NewColonial Member

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    J Lambs, what did you get back? PPK or PPK/S?
     
  20. J Lambs

    J Lambs Member

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    PPK/s. I emailed them last friday and they replied on Wednesday that it had shipped on Monday. Not sure if my inquiry expedited the process or not.
     
  21. MartyG

    MartyG Member

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    The thread on The Firing Line shows no information, or movement yet, on the PPK models.
     
  22. JimJD

    JimJD Member

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    I spoke with My father on the status of his PPK/S today.
    It turns out he spoke with S&W over two weeks ago, they stated he would have his back in under two weeks.

    Fast forward two weeks... No pistol.

    He gives it a few days, nothing.

    He calls S&W today, they feed him a line of blah, blah, blah. Then they top it off with "it will take another four weeks". Long story short, my father speaks with someone higher up, they spew the same line of B.S.. He kept his cool and now has to take the matter further up the ladder.
     
  23. searcher451

    searcher451 Member

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    Lots of discussion, and news of returned guns, is showing up here:

    http://www.waltherforums.com/showthread.php?t=10336

    The guns began rolling out of Houlton into the hands of waiting PPK owners in late May and have been reported at a steady rate since.
     
  24. NewColonial

    NewColonial Member

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    Actually PPK/S owners have been getting their guns back. PPK repairs haven't started yet.
     
  25. searcher451

    searcher451 Member

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    You are absolutely right, NC. I generally refer to all of them as PPKs, a shorthand based on the original design, but it's not accurate in this case, to be sure. Thanks for the correction. Depending on who you ask, a spring being supplied by an outside vendor is the current issue causing the delay. But who can say for sure?
     
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